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Associate General Manager - Microsoft Business Application

LocationSingapore, Singapore
TypeOnsite

About Us:


At Parkar, we are redefining cloud transformation with the power of Microsoft Azure and AWS platforms. Our commitment to aligning with industry-leading cloud technologies enables us to deliver tailored, best-in-class solutions that drive tangible results for our clients.With over a decade of experience and more than 100 enterprise engagements across diverse industries, we specialize in empowering businesses to innovate and scale. From AIOps to Generative AI and advanced Machine Learning, our expertise spans the technologies that shape tomorrow’s enterprises.As a Microsoft Gold Partner, we boast over 125 Azure certifications and a track record of 400+ successful projects powered by our team of 200+ skilled engineers.

Whether it’s data analytics, DevOps automation, or application development, Parkar is dedicated to achieving each client’s unique transformation goals with agility, precision, and a relentless pursuit of excellence.Vector is our flagship platform, built on the latest in IT and AI technology to empower organizations to work smarter and stay ahead in a fast-changing digital world. It streamlines digital operations with intelligent automation and seamless cloud integration. With features like real-time monitoring, early problem detection, and scalable flexibility, Vector helps reduce costs, boost reliability, and drive continuous innovation.For more info., Visit our website:

https://parkar.in


Role Overview:


The role will provide strategic support for the IT functions. To be able to ensure that a project is completed on time and ensure that the project’s objectives are met. Effective implementation of CRM project. To be able to deliver business value to clients on Dynamics CRM implementations and monitor and control project execution.

Responsibilities:


  • Ability to develop strategy and produce project plans (Scope, risks, quality, cost, change management, communications, procurement, work breakdown structure and schedule.
  • Ability to work with project sponsors to develop project charter, goals, and priorities.
  • Ability to manage projects from inception to successful implementation.
  • Possess extensive knowledge and expertise in the use of Project Management methodologies and tools.
  • Ability to utilize Project Management disciplines to estimate, coordinate and deliver committed project deliverables.
  • Ability to identify and negotiate schedules, milestones and resources required to meet project objectives.
  • Establish project policy, set project standards, and determine needed tools. Manage change and project acceptance procedures.
  • Manage and promptly escalate issues and risks with mitigation plan.
  • Must have excellent communication, interpersonal, organizational, planning, facilitation, leadership, and time management skills. Proven experience communicating within the project team, across project teams and upward communications to program steering groups.
  • Ability to interface with customers, management, and providers, be self-motivated and customer service oriented.
  • Ability to work in high pressure situations and address conflicts in changes, work effectively in a matrix environment and build strong relationships.
  • Ability to motivate team members and influence them to adhere to project deliverables.
  • Must be able to manage multiple projects concurrently and produce project status reports for stakeholders and senior management.
  • Ability to oversee projects in a 3rd-party outsource engagement using the Procurement Planning.
  • Ability to work with Offshore delivery centers Stakeholders and Team members.
  • Ability to manage budgets and team schedules, identifies resources needed and assign individual responsibilities.
  • Ability to review deliverables prepared by team before they are sent to the customer.
  • Ensures project artefacts are complete, current, and stored appropriately.
  • Using processes, people, and technologies, analyze and implement the internal IT project management processes that will enable the department to deliver tangible value from the services provided and from the investments in IT.
  • Oversee the development and implementation of change management plans supporting all aspects of project management responsibilities, change resistance, communication and training for various projects focusing on better understanding of changes and streamlining changes in systems and processes.
  • Assist in the development and management of the IT group’s Key Performance Indicators (KPI) for project management that will make visible the effectiveness of the services delivered by the group.

Requirement:


  • Proven experience driving the project delivery process and oversight of project management functions such as project planning, issue tracking and resolution, resource planning, status, and milestone tracking.
  • Proven track record of working effectively with others from multiple functions and locations.
  • Knowledge of Project Management processes and the Project Management Lifecycle.
  • Experience in Business Process Improvement, Quality Management Implementation, and IT Methodologies.
  • Leading and managing projects in an IT process organization using ITIL or COBIT process framework methodologies.
  • Quality Management.
  • Experience w/3rd party outsourced service providers SLAs and OLAs.
  • Strong communication, analytical and negotiation skills.

Education:


  • BBA/BS degree in Business, IT or Computer Science.
  • MBA or MS in Information Systems preferred, but not required.
  • Microsoft Dynamics CRM Certifications strongly preferred.
  • 3+ years’ experience managing medium to large sized, complex business/technology projects.
  • 3+ years of consulting experience.
  • 3+ years of professional experience.

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