Director, North American Sales at POLARIS Laboratories

Purpose

The Director, North American Sales is responsible for executing sales strategies identifying, targeting, approaching and converting new customers and growing existing business in the US and Canada.Essential Functions

Develop annual forecasts, budgets and measure progress to goal. Define and implement plans and strategies to achieve profitable sales growth and company sales goals. Monitor customer, market and competitor activity and provide feedback to the company leadership team. Provide recommendations on actions required to grow market share.
Define optimal sales force structure. Drive the attainment of profitable sales growth via Strategic Account Managers.
Identify training needs. Provide resources to train and develop the team to exceed sales targets
Develop and refine key metrics and dashboards for sales team usage and ensure compliance with customer relationship management software
Install and refine the infrastructure and systems to support a cadence of accountability within the sales team
Define sales process that drives desired outcomes. Create a culture of relentless and continuous improvement.
Travel for in-person meetings with customers and partners and to develop key relationships
Work closely with marketing function to establish successful support, private label and partner programs As required, work closely with customers on operational issues and complaints to help determine Root Cause and criticality
Conduct quarterly performance appraisals with team members
Define and coordinate sales training programs that enable staff to achieve their potential and support company objectives

Qualifications & Requirements

Customer service orientation with relationship building skills
Goal oriented with demonstrated entrepreneurial experience
Excellent verbal, written, public speaking and presentation skills
Four year business or related degree with 10 years of executive experience
Ability to travel extensively and manage a diverse set of priorities

Willingness to learn the industry, POLARIS systems & possible new markets

Safety Requirements

OSHA laws require the use of the following Personal Protective Equipment (PPE) when performing work duties that have the potential of risk to your health or safety. At POLARIS Laboratories, when going through the Laboratory it is required that you wear eye protection.
Team members will be trained in the proper use and care of assigned PPE. POLARIS Laboratories provides the required PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your Manager.
To ensure safety throughout the facility, all employees are required to maintain up to date HAZMAT, OSHA, RCRA, Methylene Chloride, and General Laboratory Safety training as defined within the POLARIS Quality System.

Life at POLARIS Laboratories

POLARIS Laboratories, LLC provides complete testing and analysis for oils, fuels, coolants and water-based fluids. Our customer base is diverse with a heavy emphasis on the transportation, industrial, oil and gas, off-highway and power generation industries. Our efforts to train and educate our customers on the importance of oil analysis, saves many of them millions of dollars a year in lost production and equipment replacement costs.

Thrive Here & What We Value

Collaborative work environment with other members of Laboratory Operations, Research and Development, Sample Processing and Maintenance and Calibration departments

Supportive of the POLARIS Employee Handbook inclusive of the Standards of Conduct

Adherence and support of the POLARIS quality management system

Learn and support of the safety programs

Other duties as assigned

Ability to work in a team environment

Highly motivated, self-starter with little supervision

Director, North American Sales

Life at POLARIS Laboratories

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