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Leasing Specialist

LocationMount Ridge | Baltimore, Maryland, United States
TypeOnsite

Position:  Leasing Specialist for Mount Ridge - Baltimore, MD 21228


Role Overview


As a Leasing Specialist for Mount Ridge, you will work at a fast pace to lease apartment homes and deliver exceptional customer service.  This community has 266 units.   Competitive hourly rate + bonus/commission + 20% monthly rent discount at any of our suitable communities + health/dental/vision/401K with match + paid training.

Most Important Responsibilities 


  • Sales focused. Strong lead management to be able to convert leads to tours and tours to residents.  
  • Conflict resolution skills, ability to de-escalate issues and problem-solve.
  • Create and conduct fun events for the residents on a regular basis.
  • Deliver great customer service to your current residents.
  • Follow up with prospects. Consistent follow-ups are one of the most valuable acts for anyone in a sales role.  
  • Product and market knowledge. Understand our product and be able to articulate its value in the market. 
  • Collaborate with your team. Understand the unique needs of prospects and residents to determine the best solution.  

Most Important Qualifications


  • Leasing experience is strongly preferred.  
  • 2+ years of sales, hospitality and customer service exp also considered. 
  • General office administrative exp, verbal and written communication skills.
  • Self-motivation and drive.
  • Outgoing personality, quick to connect with others.
  • People skills.  The ability to have conversations with prospects and residents to understand their real needs, so you can build rapport and trust.
  • Ability to work rotating Saturdays (still work 40 hours per week)
  • Vehicle, driver’s license

We've been Voted a Top Workplace Locally and Nationally for several consecutive years - and Top Ten Management Company Nationwide. 20 To 22 (USD) Hourly


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