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Customer Experience Specialist Bean & Bottle

LocationHouston, Texas, United States
TypeOnsite

Customer Experience Specialist


Bean & Bottle is looking for our next great teammate! If you’ve got top-notch customer service skills and a great attitude, come help us keep our spot on the specialty coffee mountain here in the Memorial Villages.

Schedule:

Thursday, Friday, Saturday | 8:00 AM – 2:00 PM
Pay: $10/hr + tips (average $9–$10/hr in tips)You’ll be eligible for the tip pool after passing our internal ops test and earning your ServSafe and TABC certifications — don’t worry, we’ll help you get there with on-the-job training.

What You’ll Do


Keep Things Running Smoothly


  • Bus tables, wash dishes, and keep the café sparkling.
  • Make sure patio tables are wiped down, fans are on, and chairs are ready for guests.
  • Keep condiment stations stocked and organized.
  • Restock the grab-and-go fridge as needed.
  • Lend a hand in the kitchen and run food when needed.
  • Keep an eye on the wine fridge and make sure backup bottles are stocked.

Work the Register Like a Pro


  • Greet every customer with a warm smile and take orders quickly and accurately.
  • Monitor pickup bars and help guests with questions.
  • Handle payments fast and correctly.
  • Keep the register area neat and welcoming.

Handle Products with Care


  • Serve pastries, egg bites, drip & iced coffee/tea, and wine when you’re on register.
  • Follow food safety and hygiene standards every time.

Create Great Guest Experiences


  • Check in with guests to make sure they’re happy and comfortable.
  • Bring a cheerful, bubbly vibe to every interaction.
  • Be proactive — grab napkins, lids, or anything else they might need before they ask.

What We’re Looking For


  • A naturally positive, people-loving attitude.
  • Team player energy — you jump in wherever you’re needed.
  • Attention to detail and a love for keeping things clean.
  • The ability to stay on your feet and keep moving during your shift.
  • Reliability — especially for those early morning shifts on Thursday, Friday, and Saturday.

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