At Verto, we're actively democratising global finance, empowering businesses in Emerging Markets with seamless payment and liquidity solutions that have already led to billions in annual processing. Recognised as 'Fintech Start-Up of the Year' and a Milken-Motsepe Prize winner, we offer you the unique opportunity to join a rapidly growing, award-winning innovator where your work directly drives financial inclusion and global economic growth. Be part of a dynamic, world-class team that values impact, fosters continuous development, and champions an inclusive culture where your contributions truly matter.
We are seeking a talented and motivated Banking Operations Analyst to join our growing team. Reporting to the Banking Channel Director, you'll be a key player within the Banking function, responsible for ensuring the operational health and expansion of our banking and payment infrastructure. This role is crucial for delivering a strong product and a best-in-class customer experience.
What You'll Be Doing:
- Owning the operational management of banking and payment partners, ensuring compliance with provider restrictions and risk appetites.
- Supporting new banking partner applications, providing required KYC and other relevant information during the onboarding process.
- Working closely with the Expansion team to support banking requirements for strategic expansion markets.
- Acting as an internal SME on banking partner capabilities, maintaining a capability record, and advising front-office teams on our offerings.
- Completing due diligence on our banking partners to ensure they meet the necessary standards.
- Supporting relationship management by tracking banking partner performance, managing action items, and arranging check-ins.
- Monitoring banking and payment partner fees to identify opportunities for cost savings.
- Managing user access, including creating new user requests and conducting quarterly access audits.
- Collaborating with Compliance to manage partner KYC refresh requests.
- Creating MI (Management Information) and KRI (Key Risk Indicator) reports for management, focusing on key areas like RFI trends, partner risk breaches, and bank account costs.
- Identifying and implementing improvements to banking operations processes.
- Managing the Banking Operations inbox to ensure timely and effective responses to internal and external requests.
What You Need:
- 3+ years of experience in banking operations, compliance, or a similar role within the fintech, payments, or banking sector.
- A solid understanding of financial and compliance risks within a banking operations context.
- Proficiency with data analysis tools like Excel/Gsheets.
- Strong communication skills, with the ability to confidently interact with internal teams and external banking partners.
- A highly motivated, proactive, and solution-focused mindset, with a desire to take ownership and improve processes.
What We'd Like To See:
- Prior experience working directly with banking partners.
- Experience with SQL for more advanced data analysis.
- Demonstrated ability to identify and implement operational improvements.
Life at Verto (Benefits):
- Competitive salary.
- Opportunity to play a key role in a rapidly growing, award-winning innovator.
- Collaborative and dynamic company culture.
- Opportunities for professional development and growth.
- The chance to directly drive financial inclusion and global economic growth.
Diversity & Inclusion at Verto:
Verto is an equal opportunities employer and we value diversity. Anyone seeking employment at Verto is considered based on Merit, Competence, Qualifications and their Talent. We are proud to be a truly international team and we do not discriminate in our hiring process.
