Mid-Level Freedom of Information Act (FOIA) Specialist at Custom Software Systems Inc.

Custom Software Systems (CSS) Inc. is seeking a dedicated and detail-oriented Mid-Level Freedom of Information Act (FOIA) Specialist to join our team. In this role, you will play a critical part in supporting FOIA operations by analyzing and processing requests, coordinating with federal agencies, and ensuring compliance with all applicable regulations and policies. The ideal candidate will have hands-on experience handling FOIA requests, strong analytical and research skills, and the ability to manage sensitive information with accuracy and professionalism. This position offers the opportunity to contribute to a mission-driven environment while applying your expertise in FOIA procedures and document review.

Responsibilities

Provide administrative and FOIA program support.
Independently reviews and analyzes FOIA requests and the records responsive to such requests and determines if the request/records fall under the purview of the supported office or should be referred to another agency for processing.
Coordinate directly with other federal agencies to facilitate the processing/referral of FOIA requests.
Process documents for release to include the redaction of documents using the FOIA Xpress software redaction capability.
Research, prepare, and coordinate responses to general/specific requests.
Determine the release of information withheld from disclosure citing the appropriate FOIA exemption code(s).
Address whether fees will be charged, reduced, or waived in responding to requestors.
Reconcile the request against active suspense's imposed by statutory and local requirements.
Draft correspondence and prepare the release letter to the requester in accordance with local guidelines.
Draft any special letters to FOIA requesters for AF civilian review as directed.
Mail documents to the requester in accordance with office procedures and deliver to the mailroom.
Provide customer assistance in the submission of their request for information.
Provide technical and administrative support and assistance.
Prepare a variety of reports to include Open Case/Backlog report and Ad Hoc reports.
Conduct legal research as needed to determine proper application of the FOIA requests.

Required Qualifications

At least one (1) year of experience in FOIA-related roles or similar positions.

Clearance

Must be able to pass Public Trust Clearance

Citizenship US CitizenshipKnowledge, Skills, & Abilities

Experience in processing FOIA requests, reviewing documents for release, and drafting response letters.
Experience in reviewing and redacting documents to ensure compliance with FOIA regulations.
In-depth knowledge of the Freedom of Information Act, including relevant regulations, policies, and procedures.
Proven ability to draft clear, accurate, and legally compliant FOIA responses and correspondence.
Ability to handle multiple requests and meet deadlines while maintaining accuracy.
High attention to detail in document review and processing.
Experience in managing sensitive and confidential information, ensuring compliance with security protocols.

Education

A High school diploma is required; a bachelor’s degree is preferred.

Compensation & Benefits[1][2]

Wage Range: Negotiable
General Benefits: Custom Software Systems, Inc. offers our employees a competitive benefits package that may include:

Health insurance plans
Health Savings Account (HSA)
Dental
Vision
Long-term disability
Short-term disability
Basic term life insurance
Supplemental term life insurance for employees, spouses, and dependents
Simple IRA
Parking/Commuting expense reimbursement
Training/Education

[1] Compensation range must be coordinated with and approved by the CSS Chief Operating Officer (COO).[2] Compensation & Benefits information is required for all Maryland Employers effective October 1, 2024.

Life at Custom Software Systems Inc.

Welcome To Custom Software Systems, Inc.

About Custom Software Systems, Inc.:

Headquartered in Leesburg, Virginia, Custom Software Systems, Inc. (CSS) is a certified Woman Owned Small Business (WOSB) and certified HUBZone Business. Built on a foundation of trusted client partnerships, CSS has fostered a â€œstakeholder-centricâ€, yet disciplined approach to IT solutions development. This ensures our ability to consistently deliver on time and within budget and to meet or exceed our customers' expectations.

Core Expertise:

CSS specializes in developing and implementing Custom Software Solutions and Support Services which deliver high value to our customers. Our skilled team of consultants helps our clients/partners integrate technology that fits their business needs. We provide our clients with a full array of services, including:

Project Management & Oversight (PMP certified Project Managers)
Database and Data Management (Certified DBA's)
Data Architecture (DAMA and TDWI member)
Middleware Support (Oracle Fusion Middleware)
Application Lifecycle Management (ALM)
Oracle Fusion Middleware Support
Business Intelligence Support (WebFOCUS, Business Objects, Tableau)
Full Lifecycle Application Development (Agile, RUP, Waterfall)
Identity Management
Operations and Maintenance

Core Values:

CSS was founded on a set of guiding principles that include good old fashioned hard work, ethics, teamwork, and innovation. We establish relationships with our customers that are based on direct and honest communication and perseverance to get the job done which in turn fosters respect and trust. We expect our associates, at every level, to conduct themselves with integrity, honesty and strong ethics in all relationships with customers and employees.

Thrive Here & What We Value

Collaborative team environment with a strong focus on customer service and solution ownership

Agile SAFe Scrum Team experience

Mid-Level Freedom of Information Act (FOIA) Specialist

Life at Custom Software Systems Inc.

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