Foreflight’s and Jeppesen’s Contracts Team is looking for an CLM System Administrator to take ownership of our Icertis contract lifecycle management platform and ensure it operates at peak performance to support our growing business. In this role, you’ll serve as the primary steward of our Icertis CLM system, managing configuration, troubleshooting issues, and driving enhancements that enable our contracts, procurement, and business teams to work more efficiently. You’ll collaborate closely with stakeholders across the organization as well as IT and vendor partners to optimize workflows, improve adoption, and deliver insights through reporting and dashboards.
If you’re passionate about technology, process improvement, and enabling business success through smart system administration, this is the role for you.
Key Responsibilities
Administer & Configure the Platform:
- Serve as the internal system administrator for Icertis CLM
- Manage user accounts, roles, permissions, and security settings
- Configure workflows, templates, fields, dashboards, and reporting
- Ensure compliance with organizational policies and governance standards
Support & Troubleshoot:
- Provide day-to-day support for end users, resolving issues and escalations
- Partner with Icertis support and IT teams to manage system bugs, patches, and upgrades
- Maintain thorough documentation of configurations, processes, and troubleshooting steps
Enhance & Evolve the System:
- Collaborate with business stakeholders to capture requirements for enhancements and change requests
- Test, validate, and deploy system updates and new features
- Support integration efforts with ERP, CRM, procurement, and other enterprise systems
Drive Training & Adoption:
- Create user guides, training materials, and best-practice documentation
- Deliver training sessions for new and existing users to maximize adoption and efficiency
Monitor & Report on Performance:
- Track system performance, usage trends, and compliance metrics
- Build reports and dashboards that provide actionable insights for legal, procurement, and business teams
Basic Qualifications
- Bachelor’s degree in Information Systems, Business Administration, or related field (or equivalent experience)
- 2+ years of hands-on administration experience with Icertis CLM (or other enterprise CLM platforms)
- Strong understanding of contract lifecycle management processes and workflows
- Experience with configuration, user management, and reporting in enterprise systems
- Familiarity with integrations between CLM and ERP/CRM systems (SAP, Oracle, Salesforce preferred)
- Excellent analytical, problem-solving, and communication skills
- Ability to work independently and collaboratively across business and IT teams
- Flexibility to coordinate across time zones with teams across the U.S. and Europe as needed
- High level of integrity, professionalism, and a positive, team-oriented mindset
Preferred Qualifications
- Icertis Certified Professional credentials (Administrator or Functional Consultant)
- Experience with contract data migration and system upgrades
- Knowledge of SQL, APIs, or data management tools
- Project management or business analyst experience
Location:
This job may be performed in Austin, TX or Denver, CO as a hybrid arrangement, remote option for those who reside outside the Denver/Austin metro area
About ForeFlight
ForeFlight, a Boeing company, is the leading provider of advanced integrated software for the General, Business and Military Aviation markets worldwide. Founded in 2007 and joining the Boeing family in 2019, ForeFlight now offers ForeFlight Mobile EFB and Military Flight Bag for pilots, ForeFlight Dispatch for flight planners, Sentry portable ADS-B receivers, and a range of additional integrated products and capabilities serving the needs of pilots and flight departments around the world. ForeFlight has been recognized with numerous prestigious awards, including the Editors' Choice Award from FLYING Magazine for five separate years: 2011, 2012, 2013, 2023, and 2024. In 2023, ForeFlight also earned the FLYING Magazine Innovation Award, followed by the Readers' Choice Award in 2024. Additionally, ForeFlight was honored as the App of the Year by Aviation Consumer in 2011, and BuiltIn 2024 and 2025 best places to work.
Why You Should Join
At ForeFlight, we know you want a rewarding career. To do that, you need challenging projects, a good work environment, and awesome coworkers. We believe in our employees, and we empower them to make a direct impact on our products and services messaging. We strive to provide ForeFlighters and their loved ones with a world-class benefits experience, focused on supporting their physical, financial, and emotional wellbeing. Our benefits package includes but not limited to the following:
- Medical, dental, vision insurance with Employer paid health premiums
- Open PTO Policy
- 401(k) with up to 10% company matching and immediate vesting
- 12 Weeks Paid Maternity Leave
- 4 Weeks Paid Paternity Leave
- Flight Training Rewards
- Tuition Stipend
Pay is based upon candidate experience and qualifications, as well as market and business considerations. Summary Pay Range: $80,000-$110,000This position is currently part of Boeing, but it is planned to transition to become an independent company owned by Thoma Bravo, as part of a pending divestiture of the Digital Aviation Solutions organization. If you are selected for this role, your employment may initially be with Boeing (dependent on start date). Subject to final regulatory approvals and closing conditions, your employment may transfer to the divested business owned by Thoma Bravo at close.
Additional details about this transition will be shared as they become available. By applying, you acknowledge and understand that this role is part of a transitioning business and may be subject to organizational changes including a new employer.
