Your Role:
We are seeking a Student Affairs Coordinator to join our Florence team. This role works closely with the Senior Coordinator of Student Affairs and the Program and Student Services (PASS) Director to ensure the well-being, safety, and cultural engagement of our students abroad. The ideal candidate will be passionate about supporting young adults, proactive in handling student concerns, and enthusiastic about connecting students to Italian and Florentine culture.
What You’ll Do:
- Support student well-being through health, safety, and wellness resources.
- Assist students experiencing challenges related to health, mental health, housing, or other personal concerns.
- Accompany students to appointments when necessary and follow up on care or support.
- Contribute to orientation sessions and wellness programming.
- Help organize student arrivals, excursions, and events.
- Collaborate with colleagues across Student Services, Housing, and Academic Affairs to provide holistic student support.
- Foster inclusivity and community integration.
- Participate in the emergency phone rotation.
What Makes a Great Candidate:
- Fluency in English and Italian (spoken and written).
- Authorization to work in Italy.
- Experience working with young adults; background in study abroad or higher education preferred.
- Sensitivity and awareness regarding student mental health issues; prior training or experience in mental health support is strongly valued.
- Knowledge of Florence and local cultural resources.
- Strong communication, organizational, and problem-solving skills.
- Ability to work both independently and as part of a team.
- Flexibility to occasionally work evenings or (rarely) on weekends.
We believe great talent comes in many forms and that there is no one size fits all in hiring. If you feel you may be a great fit for this role but do not check all of the boxes, we encourage you to apply and show us why you're the right candidate for this position.
Who We Are:
CEA CAPA is a premier provider of transformative international education experiences, committed to empowering students to become thoughtful and thriving leaders through living and learning abroad. With a presence in 62 cities across 22 countries in Europe, Latin America, Asia, and Australia, we offer comprehensive study abroad and career readiness programs that integrate academic excellence and cultural immersion. Our global footprint includes 11 international study centers, and we proudly support over 10,000 students annually in partnership with more than 375 U.S.
universities and over 50 international institutions. CEA CAPA is in a dynamic phase of growth and is powered by a global team of nearly 700 professionals who are deeply mission-driven and committed to creating inclusive, supportive and enriching environments that help students grow academically, personally and professionally.
Why Join Us?
This is a dynamic role that allows you to make a direct impact on the student experience abroad. You’ll work as part of a supportive international team, helping students thrive during one of the most transformative times in their lives.Our commitment to creating a sense of belonging means we welcome individuals of all abilities, ages, citizenships, educations, ethnicities, family statuses, gender identities, genders, genetic information, languages, marital status, military experiences, political views, pregnancy, races, religions, sexes, sexual orientations, socioeconomic statuses, and work experiences and therefore we encourage applicants from diverse lived experiences to apply. Note: This role profile is intended to provide an overview of the key responsibilities and qualifications for the position.
It is not exhaustive, and the role holder may be required to undertake additional tasks and duties, as necessary and in line with evolving business needs. Any proposed permanent modifications to this role profile will be made in consultation with role incumbents, and relevant stakeholders in accordance with applicable policies and legislative requirements.
