Account Manager at Texas Wood Supply

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Full-timeDescription

Account Manager

The Account Manager is responsible for building and maintaining strong relationships with clients, ensuring their needs are met, and identifying opportunities for business growth. This role involves managing client accounts, coordinating with internal teams, and delivering exceptional service to maximize customer satisfaction and retention.

Key Responsibilities:

Client Relationship Management:

Serve as the primary point of contact for assigned accounts.
Develop and maintain strong, long-term client relationships.
Understand client needs, challenges, and business goals to provide tailored solutions. Sales & Business Development:
Identify opportunities for upselling and cross-selling products/services.
Work with the sales team to meet revenue targets and business objectives.
Develop proposals, presentations, and contract negotiations.

Account Management &Strategy:

Ensure timely delivery of solutions and services based on client expectations.
Monitor key account performance and provide regular reports.
Develop strategic account plans to drive customer satisfaction and loyalty.

Internal Coordination & Communication:

Collaborate with internal sales and production teams to meet client needs.
Communicate client feedback and concerns to relevant departments for resolution.

Reporting & Documentation:

Maintain accurate records of client interactions, agreements, and sales activities in CRM systems.
Provide regular updates to leadership on account performance and potential risks.

Requirements

Qualifications:

Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
2-5 years of experience in account management, sales, or customer service, preferably in the construction industry.
Strong communication, negotiation, and interpersonal skills.
Ability to manage multiple accounts and prioritize tasks effectively.
Experience with CRM software.
Strong analytical and problem-solving abilities.

Salary Description55 - 65 K

Life at Texas Wood Supply

Texas Wood Supply was originally started by two brothers in 1979 as Valley Carpenters Inc. in Mission, Texas. It soon changed to South Texas Moulding Inc. and moved to the current headquarters location in Donna, Texas in 1984. The genesis of the company was the need for hardwood moulding in South Texas for the growing residential home market. South Texas Moudling was the only company running moulding at that time south of San Antonio. The company expanded in the '90s and early 2000s from 1 to 6 locations in Brownsville, Mission, Corpus Christi, Laredo, and now in Houston. Over 200 million lineal feet of moulding has been run since the start of the company with employees that have been with the company since the '80s and '90s. Texas Wood Supply is a small, regional, privately owned business that's expanded from a couple of brothers, one moulder & a simple rip saw to a regional, privately owned business with over 70 employees, 6 stores, high-speed moulders, state-of-the-art laser optimizing rip saws, CNC routers and shapers and hundreds of years of combined experience. We offer Lumber, custom mouldings, mouldings, cabinet supplies, interior doors, windows, wall coverings, manufactured cabinets, Plywood, stair parts, and millwork

Thrive Here & What We Value

Entrepreneurial Environment

Urgency and Purpose

Professionalism

Ambiguity and Change

Feedback Responsiveness

Strong Crossdepartmental Relationships

High Standards of Conduct

Account Manager

Account Manager

Key Responsibilities:

Client Relationship Management:

Internal Coordination & Communication:

Reporting & Documentation:

Qualifications:

Life at Texas Wood Supply

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