C004376 Network and IT Infrastructure Technician (NS) - MON 6 Oct

Description

Deadline Date:

Requirement:

Location:

Full Time On-Site:

Required Security Clearance:

Duties & Role:

Key Accountabilities

• Conduct full walkthroughs of all Technical Rooms (TRs) within CSU's remit.
• Record, document, and label all relevant network and infrastructure components.
• Create and maintain a validated dataset of CSU-owned equipment in PatchManager / CableSolve.
• Ensure accuracy and consistency between physical assets and database records.
• Identify and document CSU's power and cooling requirements for each TR, based on the deployed equipment.
• Provide CSU leadership with structured technical input to support the drafting of the RSLA with the local customer.
• Support CSU leadership in audits, reviews, and reporting.

Tasks / Responsibilities

• Record all switches, including serial numbers, model, rack position, and port assignment.
• Document additional CSU-owned infrastructure components (routers, firewalls, patch panels, racks, CSU PDUs, CSU UPS units if applicable).
• Perform visual inspections and ensure technical rooms are orderly and accessible.

• Apply consistent labelling to all recorded devices and ports in line with IMS standards.
• Create and maintain a clear LOC ID structure for all racks and equipment.

• Enter and update collected data in PatchManager / CableSolve.
• Correct incomplete or inaccurate database entries.
• Produce regular reports for IMS leadership and Configuration Management.

• Cross-check physical assets with database records.
• Identify discrepancies and propose corrective actions.
• Support internal and external audits.

• For each TR, derive power and cooling needs from Agency's installed equipment (e.g. total power draw, redundancy expectations, approximate cooling capacity required).
• Identify CSU dependencies on customer-provided services (normal/backup power, UPS, generator, CRAC/HVAC, monitoring).
• Document CSU's minimum service expectations (e.g. uptime, response times in case of outage, monitoring/alarming).
• Provide CSU leadership with a consolidated requirements report to serve as technical input for the RSLA.

Deliverables

• Validated dataset of CSU-owned switches, racks, and infrastructure components in PatchManager / CableSolve.
• Proper labelling of switches and CSU-owned technical equipment across all TRs.
• Comprehensive LOC ID list and updated inventory reports.
• Requirements baseline for power and cooling per TR (as input to RSLA).
• Technical input report detailing CSU's expectations for RSLA discussions with the local customer.
• Regular progress and quality reports to CSU leadership and Configuration Management.

Requirements

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• Vocational training at a higher technical level in a relevant discipline, or equivalent, or Diploma of secondary education, with 5 years post-related experience;
• Experience in Network Infrastructure;
• Experience working in an infrastructure maintenance environment;
• Experience in Word Processing, Spreadsheet, Graphics Presentation, E-mail clients/Web Browsing and MS Visio.