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Housing Specialist

TypeOnsite

Summary


The Housing Specialist for Rapid Re-Housing provides intakes and assessments for newly enrolled clients to help homeless individuals, families, and TAY clients in finding a place to live. This includes searching for units, assisting with application processes, advocating to landlords, and assisting with all steps of the lease-up process.

Essential Functions


  • Maintains a caseload of 10 clients at a time (some grants require higher case load)
  • Assists clients with their housing options ranging from the application process to moving into their new dwelling.
  • Educates case management teams and clients on the housing market and trends and support teams in coming up with plans to support their clients in obtaining housing.
  • Develops and maintains a database of permanent housing information including vacancies, eligibility requirements, rents, waiting list lengths, locations, sizes, etc. for each property.
  • Conducts intakes and Housing Assessments
  • Locates and assist clients in finding apartments all throughout the County of San Diego at Market Value rents based on the client’s preferences and needs
  • Advocates to landlords to work with the Program and approve the client
  • Assists the clients with the application process such as requesting funds for the application fee, collecting documents, and submitting to the property management company.
  • Attends weekly Multidisciplinary Team meetings and presents clients on a monthly and special circumstance basis.
  • Assists the clients with the whole lease-up process and ensuring necessary COC required documents are completed and uploaded into the CSTAR database
  • Enters case notes and services in a timely manner.
  • Conducts the weekly RRH Orientation to present Housing Specialist services to the clients who are in the process of being enrolled.
  • Maintains relationships with property management
  • On time completion of assigned training and policies.
  • Performs other duties as assigned.

Qualifications


  • High School Diploma or GED
  • 2+ years in similar job field, or lived experience. 
  • Must have a valid in-state driver’s license, provide current registration and insurance, and have a driving record with no more than 2 points within the last 3 years.
  • Any combination of training and/or experience that would provide the required knowledge, skills, and abilities necessary to fulfill the responsibilities and duties of the assigned employment classification
  • Professional or personal experience supporting individuals with disabilities, mental illnesses, or challenging behaviors highly preferred.
  • Possess mobility to work in an office setting and use stand office equipment.
  • Proficiency in typing and all Microsoft Software. 
  • Strong problem-solving, and analytical skills
  • Ability to manage priorities and workflow
  • Strong interpersonal skills
  • Ability to deal effectively with a diversity of individuals at all organizational levels
  • Demonstrate a high level of professionalism in dealing with confidential and sensitive issues
  • Maintain regular attendance (this can also be an essential function)
  • Ability to understand and follow written and verbal instructions
  • Knowledge of and compliance with HIPAA standards
  • Process improvement
  • Analyzing information
  • Strategic planning

 The pay rate for this role is based on several factors, including a candidate’s experience, qualifications, and internal equity. Typically, initial offers fall between the minimum and midpoint of the salary range. 21.30 To 25.64 (USD) Hourly


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