The Accounts Receivable (A/R) Specialist is responsible for managing the full A/R lifecycle for a portfolio of regional tenants. This role ensures timely collections, accurate account reconciliation, and effective communication with tenants to maintain financial integrity and compliance with lease terms.
Key Responsibilities:
- Serve as the primary contact for tenant billing and collections within assigned regions.
- Monitor and manage outstanding balances, ensuring timely follow-up and resolution.
- Apply cash receipts and reconcile tenant accounts accurately.
- Issue tenant statements, non-payment notices, and default letters.
- Investigate and resolve billing discrepancies and disputes.
- Maintain detailed pursuit notes and status flags in MRI for accurate tracking.
- Collaborate with internal departments to support tenant engagement and financial accuracy.
- Participate in A/R meetings and contribute to performance reporting.
- Maintain accurate pursuit notes, status flags, and documentation in MRI to support collection efforts.
- Contribute to process improvement initiatives and support implementation of system enhancements.
Qualifications:
- At least 2 years of experience in accounts receivable or collections
- Familiarity with lease terms, billing processes, and financial systems
- Experience with MRI and Salesforce is a plus
- Must have strong communication and customer service skills, and high attention to detail and accuracy
- Must be able to manage multiple priorities and meet deadlines
- Must be team-oriented with a proactive approach to problem-solving
* Kimco Realty is an Equal Opportunity Employer – Veteran/Disability **
