Servie Supervisor Washbay X1 Global Grade 10

Position Outputs

• Management of the prewash area and wash bay assistance & Team.
• Control, ordering and management of Gas bottles and chemicals.
• Responsible for the skips & scrap material
• Responsible to ensure that all the Bupi, Proceco’s, Ultrasonic cleaner, Pressure washers and
• Sandblasting machines are maintained and in a working condition.
• Manage the Hydraulic press and the power tools calibration in the entire disassembly area.
• End to end component stand Management.
• Management and control on the scrap components storage area
• BR core criteria identification on planning
• Assist with Express Lane component flow.
• Notify Maintenance on required Garden Services
• Updating of the planning system where required
• Management of re-usable and scrap precious Metal (E.g., Copper, brass etc)
• Achievement of cost centre financial targets and Key Performance Indicators
• Resolve internal customer queries.
• Effective control of cost centre expenses and WIP
• Ensure effective communication between team and management.
• Ensure service work (Caterpillar components) is carried out in compliance with quality standards
• (OEM Guidelines)
• Apply warranty policies and procedures; this includes warranty decisions and service warranty
• Ensure outputs of service and safety audits are achieved.
• Apply Barloworld Equipment leadership philosophy.
• Achievement of a team environment that enables maximum productivity and profitability
• (Performance management of team)
• Competency development of team
• On the job supervision – safety of team
• Reporting of team Key Performance Indicators and prospects

Qualification, Experience and Competencies

• Grade 12
• Relevant trade (e.g., Diesel Mechanic / Earthmoving Equipment Mechanic) or any post matric
• Minimum five years’ experience after qualification
• Prior supervisory experience will be an advantage.
• Exposure to managing a Team.
• Leadership potential (part of IDP)
• BRC Planning system knowledge.
• BBS exposure and understanding
• Experience with Caterpillar Components
• Able to achieve results utilising talent in team.
• Computer literate (MS Office and SIS ET, SAP & CRM)
• Basic technical report writing skills.
• Basic trouble shooting and problem-solving skills.
• Failure analysis skills.
• Exposure to driving Safety requirements, policies and procedures.
• Understanding of warranty systems, policies & procedures
• Understanding of the Quality processes
• Will be required to work overtime and Stand-by
• Sound interpersonal and communication skills.
• Driver’s licence
• Qualification will be highly regarded.