A positive future for every child!
Southwest Human Development is Arizona’s largest nonprofit dedicated to early childhood development. The first five years of life are the most critical in a child’s development. At Southwest Human Development, our services improve lives and help families by supporting young children and their caregivers during this important time. We offer over 40 programs and services to more than 140,000 children.Your skills, experience, and passion are needed at one of the nation’s largest nonprofits dedicated to early childhood development.
Join our team and experience a long-term career that brings joy and satisfaction in knowing you make a difference.
Why choose us?
- You will be rewarded with benefits, including day one zero contribution health plan options, wellness programming, and generous paid time off.
- You will benefit from high-quality paid training to promote professional growth and development.
- You will enjoy a supportive and collaborative work environment.
Job Title:
Administrative Assistant
We seek a bilingual (English/Spanish) Administrative Assistant for our Health and Developmental Services Department – Birth to Five Center of Excellence. This position is responsible for diverse administrative duties, including answering phones, customer service, responding and following up on insurance billing questions, screening appropriateness of referrals, completing referral forms, checking in clients, and working with the other Administrative Assistants to accomplish administrative duties within the program.
Other duties may include verbal and written translation, filing, database entry, copying, faxing, maintaining files, etc. A primary responsibility of this position is to be the first point of contact for families with young children who are seeking services and to work with pediatrician offices and other community professionals referring for services. This position is located at the agency’s main office and is offered full-time with an excellent benefits package. Hours are 8:00 – 5:00 pm, Monday – Friday. Southwest Human Development is an equal-opportunity employer.
Duties Include:
- Greet and welcome families to the clinic and connect them with their service.
- Work with pediatrician offices and other community professionals referring for services.
- Maintain and update department's reports within our EMR system.
- Complete pre-authorized requests and Rx requests.
- Route reports and insurance information to appropriate recipients.
- Translate and interpret documents written in English to Spanish.
- Respond to emails, faxes, and requests on time as established by program guidelines.
- Collaborate with supervisor and other team members on special projects.
Qualifications
- High School diploma / GED required
- Bilingual – ability to speak, read, and write (English/Spanish).
- One (1) year experience working in an office setting.
- Software experience to include proficiency with Microsoft Office Suite and ability to utilize database systems and work with Electronic Medical Record software.
- Effective interpersonal and written communication skills.
- Ability to prioritize, work in a fast-paced environment, meet deadlines, and work as a team is a must.
- Effective interpersonal and written communication skills.
- Prior understanding or experience with clinics and insurance billing is preferred.
- A valid Arizona Fingerprint Clearance Card OR must qualify for a valid Arizona Level One Fingerprint Clearance Card is required.
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