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LTL Sales & Operations Manager

LocationJacksonville, Florida, United States
TypeOnsite
Corporate Traffic is an established family-owned and operated asset-light third-party logistics company. We specialize in multi-modal transportation services with a focus on technology-driven efficiencies and exceptional customer service. Our company has demonstrated year-over-year growth while maintaining strong relationships with both customers and carrier partners.
With the ever-changing market, we are seeking an experienced LTL Sales & Operations Manager to take ownership of expanding our Less-Than-Truckload division. This role offers the opportunity to build and lead a high-performing team while driving significant revenue growth in a collaborative, result-driven environment.

Requirements:


  • Minimum 3+ years’ experience in LTL Sales & Operations at a freight brokerage or LTL carrier

  • Preferred 5+ years with demonstrated revenue growth and team leadership

  • Proven track record in carrier relationship management with major LTL carriers

  • Experience onboarding and growing customer accounts in the LTL space

  • Proficiency with Transportation Management Systems (TMS) and Customer Relationship Management Systems (CRM)

Responsibilities:


  • Drive business growth through new account development and expansion of current customer partnerships

  • Partner with other sales and operations teams to deliver integrated solutions for customers

  • Oversee daily LTL operations, including carrier scheduling, freight optimization, and shipment consolidation, while serving as the primary customer contact for service issues and escalations

  • Build and maintain strategic partnerships with major LTL carriers; negotiate and manage contracts to ensure competitive pricing and service quality.

  • Manage the LTL billing process, resolving discrepancies and disputes in partnership with the accounting department to ensure accurate invoices

  • Implement process improvements to enhance efficiency, reduce costs and drive profitability

  • Lead, train and develop team members with clear advancement pathways while creating and monitoring key performance indicators such as on-time delivery, cost-optimization, and margin improvement

  • Champion technology adoption and leverage reporting tools to maintain operational excellence and competitive advantage

Benefits of working at CT:


  • Base salary plus uncapped incentive and bonus opportunities

  • Health, Dental, Vision, Disability and Life Insurances

  • 401(K) with immediate company match upon eligibility

  • Unique PTO policy and 7 company paid holidays

  • Modern office with state-of-the-art tools and resources

  • Onsite Gym

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