Business Operations Intern at Helm

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Join Helm’s Fall 2025 Internship Class! No experience necessary — we will train you!

Title: Business Operations Intern

Location: Plymouth, MI (Hybrid: 2 days remote, 3 days in-office)

Travel Requirement: Less than 10%

Flexible Schedule: Part-Time or Full-Time options available to accommodate academic commitments

Are you a

college junior or senior

or recent graduate looking to gain hands-on experience in a dynamic, customer-focused environment? Helm is seeking motivated and personable interns to join our 2025 class! As an intern, you’ll play a vital role as a liaison between our customers and their internal networks, helping to build strong relationships and deliver exceptional service.

Key Responsibilities

Build and maintain strong customer relationships
Keep customers informed, engaged, and supported
Provide outstanding customer service and communication

Requirements

Proficiency in Microsoft Office 365 Suite (Word, Excel, PowerPoint, Teams, Outlook, etc.)
Strong organizational skills
Attention to detail
Excellent written and verbal communication skills
Ability to thrive in a fast-paced, customer-centric environment
A proactive mindset with a sense of urgency and problem-solving skills

Life at Helm

Helm is a leading provider of customized branded merchandise, marketing fulfillment, and ecommerce retail turnkey solutions to some of the world's largest and best-known companies. Helm additionally supports its clients with comprehensive creative, marketing, technological and customer satisfaction services. Established in 1943 and based in Plymouth, Michigan, Helm is also the nation's largest provider of factory-authored automotive service and owner information.

Thrive Here & What We Value

Commitment to equal employment opportunities

Prohibition of discrimination and harassment

Comprehensive benefits package (medical, dental, vision, life insurance)

Generous paid time off with 10 paid holidays per year

Focus on improving dealership performance through service strategies

Emphasis on Account Development and Growth Strategies

Collaborative Environment with Field Team Members

Continuous Learning and Adaptation to New Product Offerings

Utilization of Technology for Performance Analysis and Reporting

Focus on Building Trust, Persuasion, and Effective Communication

Business Operations Intern