Account Manager & Account Executive

Description

We are seeking an Account Manager & Account Executive to balance relationship management with new business acquisition. This role is 60% farming (nurturing and growing existing accounts) and 40% prospecting & closing (converting prospects into new clients).

Account Management - Farming (60%)

Relationship Ownership: Serve as primary point of contact for assigned client accounts, becoming their trusted technology advisor
Account Growth: Identify and develop expansion opportunities within existing accounts (additional projects, new departments, enhanced services)
Client Success: Conduct regular check-ins, business reviews, and strategic planning sessions with current clients
Issue Resolution: Monitor client satisfaction and proactively address any concerns or challenges
Collaboration: Partner with delivery teams to ensure project success and identify future technology needs
Contract Management: Manage renewals and negotiate expanded scopes of work
Referral Generation: Leverage satisfied clients for referrals and introductions to new prospects
Account Analytics: Track and report on account health metrics and growth opportunities

Business Development - Prospecting & Closing (40%)

Lead Conversion: Transform qualified leads and prospects into signed contracts
Discovery & Needs Assessment: Conduct thorough discovery calls to understand client pain points and requirements
Solution Presentation: Deliver compelling presentations that connect technical solutions to business outcomes
Proposal Development: Collaborate with technical teams to create accurate project scopes and competitive proposals
Contract Negotiation: Navigate pricing discussions, terms, and project timelines to successful closure

Requirements

Must Have:

3-5 years B2B account management and sales experience
Previous work at software development companies (internal products or client services)
Strong IT background and understanding of agile development practices
Advanced written and verbal English communication skills
Executive presence and ability to present to C-level stakeholders
Proven track record growing accounts and closing new business

Nice to Have:

Project management experience
Technical background with modern development technologies
Enterprise account experience ($100K+ contracts)
Existing industry network

Benefits

Paid time off (PTO)
U.S. Holidays
Training
Udemy free Premium access
Mentored career development
Free English Courses
Profit Sharing
$US Remuneration

Life at Azumo

Take the power back with frontlit reflective displays. Azumo technology sips power at a 90% lower rate than backlit LCDs, is intrinsically safe, and is certified for industrial and medical uses. The frontlit reflective LCD module is the next step in devices, and works in various applications. With Azumo-powered displays, devices can run for a week on a single charge, and can go wherever we need them to with visibility in direct sun and pitch darkness. Our reflective display modules remove the restrictions around how and where we can look at our devices, and what they can do for us.

Thrive Here & What We Value1. Challenging ourselves and learning new technologies is at the core of what we do.2. We want each individual to be successful and pledge to help them achieve their goals while at Azumo and beyond.3. Company benefits include: Paid time off, English classes, U.S. Holidays, Training, Udemy free Premium access, Profit Sharing, Mentored career development.4. Remote Work Environment5. Paid Time Off6. English Classes7. Profit Sharing

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