At Verto, we're actively democratising global finance, empowering businesses in Emerging Markets with seamless payment and liquidity solutions that have already led to billions in annual processing. Recognised as 'Fintech Start-Up of the Year' and a Milken-Motsepe Prize winner, we offer you the unique opportunity to join a rapidly growing, award-winning innovator where your work directly drives financial inclusion and global economic growth. Be part of a dynamic, world-class team that values impact, fosters continuous development, and champions an inclusive culture where your contributions truly matter.
We are seeking a talented and motivated Payments Manager to join our growing team. You’ll be a key player in optimising and scaling our payment operations, responsible for overseeing daily execution and ensuring the efficiency, reliability, and security of our payment processes.
What You’ll Be Doing: In this role, you will be responsible for:
- Overseeing and improving daily payment operations, managing queues, and ensuring timely and accurate processing of transactions.
- Serving as the primary escalation point for all payment-related incidents, leading swift resolution and conducting root cause analysis to prevent recurrence.
- Leading the successful execution of critical payment-related projects from initiation to completion, ensuring adherence to timelines and quality standards.
- Working cross-functionally with product, technology, compliance, and customer success teams to align on strategic objectives and ensure seamless execution.
- Building and maintaining strong relationships with internal and external stakeholders, providing clear and concise reports on project status and operational performance.
What You Need:
- Proven experience in a payment operations or similar role within a fast-paced FinTech.
- A strong understanding of cross-border payment systems, multi-currency processes, and FX operations.
- Demonstrable success in managing operational projects and driving process improvements.
- Exceptional analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
- Proficiency with data analysis tools like Excel/Gsheets and SQL.
We will not be able to progress your application without all the above skills/qualifications
What We’d Like To See:
- Experience with incident management principles and best practices in a real-time payments context.
- Strong organizational skills and the ability to manage multiple concurrent workstreams.
- A proactive, detail-oriented, and resilient mindset.
Life at Verto (Benefits):
- Competitive salary.
- Opportunity to play a key role in a rapidly growing, award-winning innovator.
- Collaborative and dynamic company culture.
- Opportunities for professional development and growth.
- The chance to directly drive financial inclusion and global economic growth.
Diversity & Inclusion at Verto:
Verto is an equal opportunities employer and we value diversity. Anyone seeking employment at Verto is considered based on Merit, Competence, Qualifications and their Talent. We are proud to be a truly international team and we do not discriminate in our hiring process.
