About Stellar Health:
Historically, US Healthcare has relied on a fee-for-service reimbursement system where providers are paid based on the quantity of patient visits and procedures, rather than the quality of health outcomes. At Stellar Health, we help primary care providers put patient health first. Our platform - a mix of technology, people, and analytics - supports providers at the point of care, delivering real-time patient information, activating practice staff, and empowering providers and care teams with incentives that reward the work they are already doing to keep patients healthy.
Using the Stellar App, our web-based, point-of-care tool; practices receive a simple checklist of recommended actions that support the best quality care. Providers and care teams are then paid monthly for each action they complete, and Payors save money in reduced healthcare costs along the way. Stellar is a US-based Health-tech backed by Top VCs (General Atlantic, Point72, & Primary Venture Partners) with an established product & proven operating model. We’ve shown that we make a real difference for physician practices and their patients.
About the role:
- We are seeking our first IT Systems Engineer to own and scale corporate technology for Stellar Health. Design, build and support our IT systems and services – leveraging expertise in identity architecture, endpoint management, automation, and security to solve challenges big and small. This is an integral role that will help organize and mature our IT tech stack. Help execute on the team’s roadmap, fulfill strategic initiatives and operational improvements, deliver an outstanding experience for our employees, and support the growth and development of the IT platforms.
- This role reports to the Senior Director of IT and is based out of New York City, but open to Remote for the right candidate.
Tools we use:
- Productivity Suite: Google Workspace
- Identity and Access Management: Okta
- Endpoints: macOS (Jamf), PC (Intune, PatchMyPC) [50/50]
- Automation: Workato, Okta Workflows
- Ticketing: Jira Service Management, Jira Projects
- Knowledge base: Notion
- HRIS: UKG
What you’ll do:
- Design, implement, and maintain identity and access management (IAM) architecture.
- Manage account lifecycle automation, integrating with HRIS and other business systems.
- Administration of macOS (Jamf) and Windows (Intune) device management, with expertise in configuration, patching, policy enforcement, and bending devices to your will.
- Build scalable, self-service IT processes to minimize manual overhead for our employees.
- Ensure the stability and security of devices and accounts.
- Identify problems and engineer solutions, advocating for high impact opportunities.
- Lead technical requirements gathering, technical gap analysis, and solution design.
- Collaborate with business partners to develop efficient, sustainable, and scalable cross-functional workflows and solutions to business problems.
- Administer and optimize various SaaS tools including Google Workspace.
- Serve as a domain expert and escalation point to the IT team.
- Develop and maintain documentation on our environment and troubleshooting guides.
Who you might be:
Someone excited by the opportunity to have high autonomy and ownership to build the IT tech stack as desired with modern tools like Okta, Jamf, Intune, and Workato. A true builder at heart, eager to mature and scale an already robust foundation. As a key member of a small team, you don't mind rolling up your sleeves to provide escalation support while laying the groundwork for our future growth.
- Experienced IT professional: You have at least 5 years of enterprise IT experience, including technical customer support, and an intermediate understanding of networking concepts. You're a proactive self-starter who enjoys taking ownership of a project from conception to completion.
- Technical expert: You have senior-level expertise in:
- Device Management and advanced troubleshooting of Windows (Intune) and macOS (Jamf).
- Administering and architecting Okta using modern identity standards (SAML, OIDC, SCIM, RBAC).
- Administering Google Workspace and leveraging GAM and Apps Script.
- Using APIs and IPaaS tools like Okta Workflows and Workato to automate onboarding, offboarding, and other IT workflows. You are proficient in scripting for endpoint management using Python, Bash, and PowerShell.
- Strategic problem-solver: You excel at debugging, problem-solving, and deep-diving into complex issues. You have a passion for technology, scalability, and sustainability, always looking for innovative ways to improve processes. You enjoy diving deep into the inner workings of systems to find the root cause of an issue.
- Collaborator and owner: You have a highly collaborative and customer-focused mentality with excellent communication. You're skilled at engaging directly with business teams to understand their requirements.
- Passionate about efficiency: You relentlessly pursue automation and process improvement for scalable and sustainable solutions. You have a "don't do it twice" mentality and are always looking for ways to use scripting and IPaaS tools to improve efficiency and eliminate manual toil. You are also highly detail-oriented and rigorous in execution, and meticulous about writing clear, accessible documentation.Using APIs and IPaaS tools like Okta Workflows and Workato to automate onboarding, offboarding, and other IT workflows. You are proficient in scripting for endpoint management using Python, Bash, and PowerShell.
- Bonus Points: Experience managing a small office network using Meraki or similar platform.
Pay:
- The salary range for this role is $130,000 - $160,000 and will be eligible for an annual performance based bonus. Where a new hire falls within this range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Stellar's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Stellar rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.
- Stellar reserves the right to change our compensation bands at any time.
Perks & Benefits:
Stellar offers a carefully curated selection of wellness benefits and perks to our employees:
- Medical, Dental and Vision Benefits
- Flexible PTO
- Universal Paid Family Leave
- Company sponsored One Medical memberships and Citibike memberships
- Medical Travel Benefits
- A monthly wellness stipend that gives employees the freedom to choose where they spend their cash, whether it be on wellness, pet care, childcare, WFH items, or charitable donations
- Stock Options & a 401k matching program
- Career development opportunities like Manager Training, coaching, and an internal mobility program
- A broad calendar of company sponsored social events that for our in-office and remote employees
Diversity is the key to our success. Stellar Health is an equal opportunity employer and we are open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status. We believe that diverse teams -and the different identities, cultures, and life experiences our team members bring to the table- enable us to create amazing products, find creative solutions to interesting problems, and build an inclusive working environment. Stellar Health Employment Privacy NoticeAt Stellar Health, your privacy and security as a job seeker is a priority no matter where you are in the interview process.
As recruiting scams have become more prevalent, please take note of the following practices to ensure the legitimacy of any interaction with our team.
- Please note that any communication from our recruiters and hiring managers at Stellar Health about a job opportunity will only be made by a Stellar Health employee with an @stellar.health email address.
- Stellar Health does not utilize third-party agencies for recruitment services and does not conduct text message or chat-based interviews. Any other email addresses, agencies, or forums may be phishing scams designed to obtain your personal information.
- We will not ask you to provide personal or financial information, including, but not limited to, your social security number, online account passwords, credit card numbers, passport information, and other related banking information until we begin onboarding activities, which will be coordinated by a member of the Stellar Health People Ops Team with an @stellar.health email address.
If you are ever unsure whether you are in contact with a legitimate Stellar Health teammate, please contact people-team@stellar.health. If you believe you've been a victim of a phishing attack, please mark the communication as “spam” and immediately report it by contacting the U.S. Federal Trade Commission.
