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JOB SUMMARY
The Trial Placement Specialist is responsible for preparing high-quality, customer-focused feasibility questionnaires (FQs), and site lists in response to requests from prospective customers and works closely with the Business Development teams to deliver. This role is responsible for assisting with feasibility questionnaires and submission requests, Pre-Study Visits (PSVs), investigator databases, and other study selection activities.
RESPONSIBILITES
· Serves as a liaison among internal stakeholders (e.g., Site Staff, Medical Affairs, Site Operations, Data Sciences, Business Development, Project Management) to facilitate communication, coordinate efforts, and ensure timely, high-quality deliverables.· Supports partnership with Business Development to ensure proper communication of status and completion of feasibility questionnaires and site lists.· Keep relevant systems updated with accurate site and trial information to enable seamless project tracking and reporting.· Evaluates and showcases site capabilities, capacity, and performance to identify suitable locations for clinical trials and maximize trial opportunities. · Launch the feasibility process to include system set-up, review clinical trial protocols, feasibility questionnaire creation and site-level feasibility questionnaire outreach.· Effectively communicates with study teams and relevant stakeholders as needed to coordinate and support additional feasibility activities.· Tracking and data entry of feasibility responses and reporting responses into various customer system portals.· Monitors progress of action items, ensuring timely follow-up and resolution to maintain project momentum.· Schedules and coordinates internal handover meetings for Elligo Managed awarded trials, facilitating team collaboration.· Manages the central Trial Placement mailbox collaboratively, ensuring timely responses and effective communication.· Undertakes additional responsibilities as assigned, adapting to evolving project needs with flexibility and professionalism.
KNOWLEDGE SKILLS AND ABILITIES REQUIRED
· Foundational knowledge of feasibility and clinical research operations· Familiarity with regulatory guidelines and directives relevant to clinical research (preferred).· Meticulous attention to detail and commitment to accuracy.· Exceptional organizational and multi-tasking skills to prioritize effectively and meet deadlines in a fast-paced environment.· Proactive and self-motivated, with strong problem-solving skills to address unstructured or ambiguous challenges.· Exceptional interpersonal and customer service skills, with the ability to collaborate effectively with teams across all levels of the organization to achieve business results.· Proactive and timely follow-up skills to manage timelines and address stakeholder needs effectively.· Excellent verbal and written communication skills, including the ability to present ideas and information clearly and effectively.· Intermediate proficiency with Microsoft 365 applications (Excel, Outlook, Word, PowerPoint, Teams).
WORKING CONDITIONS
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers.Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:30 a.m. to 3:30 p.m. and must work 37.5 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand.Local & Regional travel – 25% is required for this position.The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.
They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel. More in-depth information can be found in SOP's, working guidelines, policies, etc.Elligo is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Elligo are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Elligo will not tolerate discrimination or harassment based on any of these characteristics. In addition, Elligo will provide reasonable accommodations for qualified individuals with disabilities.RequirementsExperience with vendor and proposal protocolsExtremely organizedAbility to be flexible and adapt well Ability to thrive in a fast-paced environment, integrating disparate activities, new technologies, and agendas while adhering to deadlines; adaptability and flexibility to changing prioritiesDemonstrated ability to work collaboratively with cross functional departments/groupsDisplayed ability to work independently and effectivelyClear, articulate and grammatically sound speech and professional appearanceStrong rapport building skills and active listening skillsProven customer and clinic centric standards and protocolsDemonstrated strategic business awareness, analytical and problem-solving skills with the ability to understand the big pictureAttention to detail and ability to work simultaneously on multiple prioritiesAbility to maintain and meet demanding timelines · Bachelor’s degree or equivalent combination of education and experience.· Minimum 2 years of clinical research operations experience. · Familiarity with the clinical research industry required.