Senior Sales Engineer

Job SummaryWorking within a motivated, results-driven sales team, the Senior Sales Engineer partners closely with Account Managers to identify opportunities and close enterprise deals across the Bravura Security Fabric product suite. The Senior Sales Engineer can also act in a consultative capacity to help advise customers on Identity Security assessments, roadmaps and strategies. In this dual role, you will gather and interpret business and technical requirements, then present tailored solutions that demonstrate how Bravura Security’s products effectively solve customers’ Identity Security challenges. As a trusted technical advisor in the sales process, you will leverage deep identity and access management expertise to bridge the gap between customer needs and our technology offerings, driving successful outcomes for our clients.

Overview

Core Responsibilities

PRE-SALES SUPPORT

• Product Demonstrations: Deliver compelling product presentations and live demonstrations (virtual and in-person) to showcase the value of Bravura Security’s solutions, confidently addressing technical questions and objections from prospective customers.
• RFPs, and Technical Inquiries: Create and tailor thorough responses to RFPs and technical questionnaires, effectively articulating how the features of the Bravura Security Fabric meet and exceed client requirements.
• Professional Services Estimation: Partner closely with the Manager of Professional Services to evaluate prospective projects and provide high-level effort estimates and scope input. These contributions will inform the creation of Statements of Work (SOWs) and ensure that proposed solutions are deliverable within Bravura’s services capacity and timelines.
• Sales Collaboration: Work hand-in-hand with Account Managers to understand customer needs and design appropriate solution proposals, including jointly conducting demos and guiding customers through technical evaluations during the sales cycle.

TECHNICAL LEADERSHIP

• Technical Documentation: Develop and maintain comprehensive technical documentation – such as integration guides, specifications, and how-to articles – to support customer evaluations and enable internal teams.
• Demo Environment Management: Continually build and manage a high-end product demonstration environment (including cloud-based deployments) to showcase the latest capabilities of the Bravura Security Fabric in sales presentations.
• Training & Mentorship: Deliver technical training sessions and create supporting materials to elevate the product knowledge of sales team members and partners, enabling them to effectively communicate Bravura’s value proposition.

CROSS-FUNCTIONAL COLLABORATION

• Stakeholder Liaison: Liaise with Engineering, Product Management, Professional Services, Marketing, and senior management to ensure customer requirements are understood and feasible solutions are crafted during the sales process.
• Customer Engagement: Present to and partner with C-suite executives and other senior stakeholders in customer organizations, working consultatively to architect innovative IAM solutions that address high-level business and security objectives.
• Marketing Partnership: Collaborate with the Marketing team by providing technical expertise for content creation and campaigns – for example, contributing to product marketing reviews and co-presenting in technical webinars and industry events.
• Product Feedback: Act as the “voice of the customer” by feeding insights from prospects and market trends back to the Product and Engineering teams, assisting in researching and shaping new product features and improvements where applicable.
• Global Team Collaboration: Work closely with fellow colleagues in other regions (Americas, EMEA, etc.) to share best practices and maintain a consistent approach to solution selling across the global team.

Qualifications

• Education: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Experience: 5+ years of technical experience in the Identity and Access Management (IAM) and/or Privileged Access Management (PAM) domain.
• Technical Expertise: Hands-on experience with enterprise directory services (Active Directory/Entra ID/Okta), cloud infrastructure platforms (e.g. AWS), Unix/Linux systems, and databases. Familiarity with IT Service Management (ITSM) and Security Information/Event Management (SIEM) systems is also important.
• Tool Proficiency: Proficiency with relevant tools and technologies, including leveraging cloud environments (AWS or other) for demos and using productivity software (M365 for Docs/Slides/Sheets) for creating sales collateral.
• Communication Skills: Excellent written and verbal communication skills, with an ability to explain complex technical concepts to both technical and non-technical stakeholders in a persuasive manner.
• Teamwork & Independence: Proven ability to work both independently and as part of a team, demonstrating initiative and reliability in a remote or distributed work environment.
• Problem Solving: Strong analytical and problem-solving skills, with the resourcefulness to troubleshoot issues and adapt to continuous change in a fast-paced, dynamic environment.
• Travel: Willingness to travel approximately 25% as needed for customer meetings, conferences, and training engagements.

• Programming Skills: Experience with scripting or programming (Python preferred) to automate tasks or extend solution capabilities is a plus.
• AI: Hands-on experience with LLM like OpenAI, Claude, Gemini or Grok as well as experience integrating via MCP into various systems, and tools.