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Deal Desk Specialist

DashlaneOnsite

About Dashlane


Dashlane’s mission is to deliver the credential security every business and employee needs to thrive. Millions of consumers, and over 25,000 brands worldwide, such as Michelin, Air France, and Forrester, trust Dashlane for industry-leading innovations, patented zero-knowledge security, and an unmatched user experience. Founded in Paris, Dashlane has since established offices in New York and Lisbon, and has grown to more than 300 Dashlaners globally.We're looking for people who actively use AI tools to drive efficiency, creativity, and impact in their work.

At Dashlane, we drive innovation and value learning, strive for excellence in everything we do, and thrive as one team. Learn more about life at Dashlane, including how we work, how we hire, and the benefits of being a Dashlaner.We are seeking a highly organized and detail-oriented Deal Desk Specialist to join our team. Reporting to our VP, Global Controller and working closely with our Deal Desk, Support and Channel Sales teams, you will be responsible for supporting the Deal Desk function in processing sales deals, handling client intake forms while ensuring data accuracy.

You will also focus on process improvement and overseeing the deal structure for a subset of clients. As we increasingly implement automation across systems and processes over the next 12-18 months, this role will help manage that transition and at the same time take on a more expanded role in the Desk Desk environment, gaining valuable experience in a fast-paced, technology-driven environment.

Location-specific information:


You will be based in Paris, with English as your working languages. We offer a hybrid work arrangement, with Tuesday being the companywide day, where we all collaborate in the office and have a company-sponsored meal, Thursday being a department day for in-office team bonding, and a third in-office day of your choice.

At Dashlane you will:


  • Assist in entering and updating sales data in Salesforce, Netsuite and Dashlane's own proprietary back-office systems 
  • Coordinate with Channel Sales, Customer Experience and Accounting teams to ensure the accuracy and timeliness of invoicing and assist in collections and resolving any discrepancies 
  • Help with the completion of client intake forms and review sales orders and contracts to ensure they meet company guidelines 
  • Communicate with the Sales and Accounting teams to gather necessary information for deal processing 
  • Assist with general administrative tasks and ad-hoc projects, as well as taking ownership of process improvement projects
  • Increase understanding of sales processes and procedures through hands-on experience and training 

Requirements:


  • 5+ year of work experience

We’re also looking for:


  • Experience with Salesforce (Netsuite is a nice to have)
  • Strong organizational skills and attention to detail 
  • Good communication skills and willingness to ask questions 
  • Ability to collaborate closely with Sales teams 
  • An eagerness to learn and ability to work well in a team 

What Dashlane offers you:


  • Equal Parental leave -  regardless of gender, up to 20 weeks fully paid leave to take care of their new baby, within the first year of birth or adoption
  • Health insurance covered by Dashlane
  • Mentorship program - select your mentor from our internal pool and continue your learning path!
  • Commute allowance
  • Meal Vouchers (Swile)
  • Mental health services through Spring Health for you and family members
  • 4 extra days off (one per quarter) to acknowledge the importance of your wellbeing
  • Spot in daycare
  • Time off saving account
  • Donation matching program -  give back to the community and support actions that lead to positive social impact under the historically marginalized communities. Every donation will be matched by Dashlane
  • Team buildings & seasonal social events
  • Weekly lunch in the office and monthly happy hour and many more

Diversity, Equity, Inclusion and Belonging at Dashlane:


As a truly international company—founded in France and distributed across France, US and Portugal—Dashlane thrives off diverse perspectives. We value all aspects of diversity: gender identity, sexual orientation, ability, ethnic origin, social background, age, lifestyle, and more. We are committed to hiring a diverse community and fostering a culture where everyone is heard and belongs. See more about this here. 

Your interview experience:


To know what to expect once you’ve sent your application, read about how we interview and hire at Dashlane. Feel free to browse our blog to find more information about our product and how we work.

Life at Dashlane

Dashlane makes identity and payments simple and secure everywhere, with its world-leading password manager and secure digital wallet. It is the solution for the common problem encountered by hundreds of millions of web users worldwide - that of registering, logging in and checking out on every website and every device. Millions of people worldwide use Dashlane to manage their passwords, automatically log in, generate strong passwords, pay on any website without ever typing card info, and more. Dashlane users have collectively spent over $15 Billion online with our digital wallet. Our solution has won critical acclaim by top publications including the Wall Street Journal, the New York Times, the Google Play Store and USA Today. We have a stellar team of developers, designers, marketers and math nerds in New York City and Paris, France, and are Series C funded by TransUnion, Rho Ventures, FirstMark Capital and Bessemer Venture Partners.
Thrive Here & What We Value- Strong sense of community and passion for improving the digital experience of users- Empowering businesses with data protection, easy login accessibility- Diverse hiring practices fostering inclusivity- Fast-paced growth environment with career advancement opportunities- Global team united by shared values and user experience improvement- Hybrid work policy balancing remote and office presence- Customer obsession driving business decisions- Curiosity and empathy as core company traits- Integration of qualitative & quantitative insights for problem-solving- Exceptional collaboration and communication skills
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