About ROGII
Get ready to buckle up and meet the powerhouse that's revolutionizing the Oil & Gas industry – ROGII! We're a dynamic team of tech enthusiasts who are not afraid to take risks and bring innovation to the forefront with our comprehensive software solutions. Here at ROGII, we’re all about optimizing well operations and streamlining workflows for clients all over the world. And we’ve been smashing that goal out of the park with products that have been adopted by over 350 clients worldwide! But hey, we're not your average team.We're made up of ROGII Stars – creative, out-of-the-box thinkers who are always developing and improving our products with our users in mind, and you can find us all around the world.
With each new day, we're pushing the boundaries of what's possible in our industry and having a blast while we do it.Now, here's your chance to join our team and help us continue being the unparalleled leader in our field. Join the revolution and let us help you lead the digital transformation for the Oil & Gas industry. We're seeking our next ROGII Star who can help us scale towards that goal.Let's ROGII and lead the digital transformation for the Oil & Gas industry together! Are you ready to embrace the future with us?About the RoleWe are seeking a motivated Junior Technical Analyst to join our team.
This role involves both technical support and client-facing responsibilities, including setup, real-time monitoring, and troubleshooting of our data exchange products. The ideal candidate is adaptable, detail-oriented, and eager to grow in a dynamic, fast-paced environment.Key Responsibilities
- Perform on-site and remote setup of data aggregator systems.
- Monitor Solo Boxes remotely to ensure smooth, continuous data streaming.
- Coordinate Solo Box logistics: track locations, manage inventory, and order new supplies when needed.
- Provide technical support to customers (phone/email) for Solo Box, Solo Feed, and other data exchange products, including availability for evening and weekend calls.
- Deliver onsite support and training sessions for clients, both in offices and at wellsites.
- Track and document client-reported bugs and feature requests for product improvement.
- Assist the marketing team with the promotion of data exchange products.
- Update, prepare, and maintain knowledge base documentation for data exchange products.
- Represent the company at exhibitions, conferences, and in the preparation of technical papers.
- Perform other tasks related to the responsibilities above as required.
Qualifications & Skills
- Degree in Petroleum Engineering, Telecommunications, Computer Science, Electronics, or related field.
- Must be able to speak and write English fluently.
- Some knowledge of drilling operations and oilfield terminology.
- Strong troubleshooting and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to work independently and as part of a team.
- Willingness to travel for client visits, training, and conferences.
