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Product Operations Manager

IntelliTransAtlanta, Georgia, United StatesHybrid, Onsite

IntelliTrans, (ITL), a subsidiary of Roper Technologies, Inc. (NYSE: ROP) is seeking a Product Marketing Manager to join our team hybrid in Atlanta, GA or Conway, Arkansas. 


Job Summary:

IntelliTrans provides multi-modal transportation management solutions for rail, truck freight with specialization in freight visibility, shipment execution, and analytics. We stand out with expertise in bulk and break-bulk shipping and real-time freight tracking and our solutions combine technology and deep logistics experience, serving industries like manufacturing, agriculture, energy, and chemicals. We are seeking a strategic, highly organized
Product Operations Manager to optimize operations for our product management team and drive cross functional alignment. This role ensures operational excellence across the product organization, streamlines prioritization processes, facilitates team ceremonies, and maintains transparent communication with all stakeholders. The ideal candidate is a systems thinker with exceptional stakeholder management skills and the confidence to drive process improvements and organizational alignment.

Key Responsibilities:


  • Product Team Operations & Process Optimization Design and implement scalable operational processes for the product management team across planning, execution, and delivery cycles · Facilitate and optimize team ceremonies including sprint planning, retrospectives, PI planning, and quarterly business reviews · Maintain and evolve product management frameworks, templates, and documentation to ensure consistency and efficiency · Drive continuous improvement initiatives to enhance team productivity and reduce operational overhead
  • Prioritization Framework & Portfolio Management Own and evolve the product prioritization framework, ensuring transparent, data-driven decision-making processes · Partner with Product Managers to implement standardized intake, evaluation, and prioritization methodologies (RICE, Value vs. Effort, etc.) · Manage the product backlog pipeline, ensuring proper documentation, stakeholder alignment, and capacity planning · Facilitate quarterly portfolio reviews and strategic planning sessions with leadership team
  • Cross-Functional Alignment & Stakeholder Management Serve as the operational liaison between Product, Engineering, Sales, Customer Success, Support, and executive leadership · Establish and maintain communication cadences, ensuring all stakeholders have visibility into product priorities, timelines, and decisions · Design and implement stakeholder feedback loops and escalation processes to ensure customer and business needs are captured effectively · Create audience-specific reporting and dashboards to communicate product progress and outcomes across the organization
  • Data Analytics & Performance Tracking Build and maintain product analytics dashboards, KPI tracking, and performance measurement systems · Synthesize product usage data, customer feedback, and business metrics to provide actionable insights for strategic decisions · Support product experimentation and A/B testing initiatives with proper tracking and analysis frameworks · Create automated reporting systems to reduce manual effort and improve decision-making speed

Qualifications:


Education: Bachelors in Business, Operations, Engineering or related field. MBA or advanced degree preferred. Product Ops or Product Management certification (Product-Led Alliance, CPM, SAFe) is a plus


Work Experience:


  • 5+ years of experience in product operations, product management, or business operations in SaaS or B2B enterprise software environments
  • Proven experience designing and implementing cross-functional processes and operational frameworks
  • Demonstrated expertise in stakeholder management and facilitating alignment across diverse teams
  • Experience with agile methodologies, sprint planning, and product development

Skills:


  • Strong proficiency in product management tools: JIRA, Confluence, Smartsheet, and product analytics platforms
  • Data analysis capabilities: Experience with BI tools (Power BI, Tableau, Looker), SQL knowledge preferred
  • Documentation and process management: Expertise in creating scalable templates, frameworks, and operational procedures
  • Advanced communication skills: Exceptional written, verbal, and presentation abilities with experience managing executive-level communications

Preferred Experience:


  • B2B enterprise software experience with complex stakeholder environments and long sales cycles
  • Supply chain or logistics industry knowledge with understanding of transportation management systems
  • Process optimization expertise with demonstrated success improving team efficiency and reducing operational friction
  • Change management experience leading org transformation and cultural initiatives

What You'll Achieve: · Operational Excellence: Streamline product team operations, reducing administrative overhead while improving decision-making speed · Strategic Alignment: Ensure consistent prioritization and transparent communication across all product stakeholders · Scalable Growth: Build operational foundations that enable the product team to scale efficiently as the organization grows · Data-Driven Culture: Establish analytics and measurement systems that drive continuous product improvement

IntelliTrans supports workforce diversity and is a committed equal opportunity/ Affirmative action employer.


Life at IntelliTrans

IntelliTrans, a Roper Technologies company, has provided unified and proactive solutions to manage complex supply chain needs for over 25 years. Our cloud-based Control Tower empowers organizations to be nimble and efficient by providing global supply chain transparency. IntelliTrans prides itself on providing complete, timely, and accurate data that allows customers to automate business processes, improve customer service, and reduce operational costs. From real-time alerts to interactive data visualizations, IntelliTrans gives organizations the tools to ask deeper questions and deliver more impactful results. Visibility: Our Global Visibility Platform provides multi-modal command and control features that give you unprecedented visibility into your fleet and non-fleet equipment to proactively manage your shipments from origin to destination, with a focus on exceptions and enhancing your customer experience. TMS: From load tendering and shipment tracking to invoice auditing and high-level analytics, you have everything you need whenever and wherever you need it with our SaaS-based TMS. Inventory: - Silo Telemetry & Replenishment - Yard Management - Transload / Warehouse Management - Rail Repair Management Services: - Freight Management - Invoice Audit & Payment - Advanced Analytics - Supply Chain Health Checks
Thrive Here & What We Value1. Professional and friendly demeanor with nontechnical customers2. Business operation understanding for client support3. Expertise in IntelliTrans' products and services4. Quality technical product support5. Client-focused communication approach6. Continuous learning and application of business knowledge7. Maintaining proficiency in company offerings8. Customer comfort in system usage9. Supportive role within the company structure10. Commitment to professional excellence

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Product manager jobsOperations manager jobs
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