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Commercial Account Executive

CrunchtimeMelbourne, AustraliaOnsite

Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.

About the role


As a Commercial Account Executive, you would be responsible for driving awareness of the Crunchtime product portfolio within the restaurant industry for one of the fastest-growing international markets at Crunchtime. We use the latest sales engagement technologies to systematically engage and build relationships with executives. Key responsibilities include qualifying meetings set by your BDR, and working with prospects to uncover their business challenges and align the value the Crunchtime product portfolio provides.

We are looking for individuals who are self-motivated and eager to make a big impact.

What you’ll do as a Commercial Account Executive


  • Work with both existing customers as well as net new prospects to adopt the Crunchtime product portfolio
  • Work closely with your territory pod of Account Executives, Business Development Representative, and Solutions Engineer to grow the Crunchtime brand in your territory
  • Drive the entire sales cycle from pain identification, current process mapping, solution validation, to closing the sale 
  • Successfully manage and overcome prospect objections
  • Manage conversations remotely through video conferences with some travel to meet with executives
  • Quantify the prospects pain and build value in our portfolio using Gap Selling/Challenger sales methodology
  • Document and update CRM based on interactions
  • Meet quarterly goals and add top-line revenue
  • Contribute to scaling not only the company but play a key role in helping to establish our international GTM presence as we grow

What we’re looking for


  • Bachelor's Degree
  • 2+ years experience in B2B Sales (Preferably selling a SaaS application)
  • Experience closing deals that are $100,000+ in ARR
  • History of exceeding quota
  • Experience managing complex sales cycles involving multiple prospect departments and teams
  • Excellent communication skills including an outstanding command of communication, presentation, and networking skills
  • Ability to work cross-functionally across teams (sales, product, customer success)
  • Previous experience in targeting the restaurant industry is a plus
  • Self-starter & honest, values hard work, high ability of prioritization, listens well and hears between the words, enjoys teaching others, be it a customer or a new team member

Nice to haves


  • Have Salesforce.com experience
  • Previous experience working for an inventory management or ERP solution
  • Are familiar with using the opportunity framework of MEDDICC to assess the health of your pipeline
  • Have experience leveraging the Gap Selling or Challenge sales methodology 

What you’ll get


  • Superannuation: We are covering the minimum required by law (if it changes we will adhere to what is required)
  • Annual leave: You are entitled to 4 weeks paid annual leave for each year of service in accordance with the FW Act. - Flexible PTO is possible, but anything after statutory will not accrue
  • Learning and development stipend: $1500 USD annually
  • Gym Allowance: $25 USD monthly
  • Office space in Melbourne
  • Paid Holidays
  • Parental leave for 10 weeks fully paid

Equal Employment Opportunity Statement


At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.Join us in our mission to provide the best software solutions to the food industry.

We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.

Life at Crunchtime

Thrive Here & What We Value1. Great mission-driven team members from diverse backgrounds with a strong company culture2. Competitive pay3. Flexible PTOPaid company holidays4. Yearly team offsites5. International travel opportunities6. Medical, dental, and vision benefits (FSA, HSA & HRA options)7. Basic & Voluntary Life Insurance8. 401k employer match9. Wellness benefits (Headspace, OneMedical, Omada, Gympass, Carrot)10. Commuter benefits11. Work in an open environment on solutions that are reshaping the way businesses operate12. Fun team events13. Ability to have a big impact14. 10 weeks of paid parental leave15. Fitness reimbursement16. Learning & development funds17. Equal Employment Opportunity Statement
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