Purpose
Administer and maintain billing and contract procedures to ensure accurate and timely billing.
Responsibilities
The Contract Billing Specialist creates and maintains service contracts in company ERP system.
- Setup new contracts and remove any completed or cancelled agreements in eAutomate
- Prepare customer spreadsheet billing as assigned
- Analyze and correct potential Contract errors received by AR
- Respond to and resolve customer inquiries and contract corrections
- Advise customers and sales professionals on questions, concerns or changes to contracts
- Analyze invoices to resolve leasing, meter and billing for accuracy
- Monitor flow of Contracts through workflow system in a timely manner
- Other duties as assigned
Job Related Dimensions
- Strong attention to detail
- Strong communication skills – both verbal and written
- Proficiency in MS Office products (Excel, Word, MS Outlook).
- Proficiency in E-Automate or other similar ERP system
- Proficiency with ECM/Workflow software
- Ability to multitask
- Ability to work in fast paced environment with time sensitive deadlines
Qualifications
Physical Demands & Work Environment
- Ability to sit at a desk for prolonged periods of time.
- Ability to talk on the phone and work with various computer tools and applications.
- Ability to type and compose written communication in various forms.
- Ability to lift 20+lbs on occasion.
- Ability to work in fast paced environment
