Fictiv Exists to Enable Hardware Innovators to Build Better Products, Faster
Fictiv, coined the “AWS of manufacturing,” is a leading technology company transforming the $350 billion manufacturing industry. Our cutting-edge cloud platform uses AI and machine learning algorithms to help companies build hardware at the speed of software. Come join our growing team!
What’s in it for you?
List at least two comparative wins for this role over another that someone might consider. Example follows.
Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.
Role Summary
As the QC Lead, you will be responsible for leading the QC team and overseeing daily quality control operations to ensure defect-free parts are delivered on time. You will own inspection, calibration, and documentation processes while collaborating with cross-functional teams, including Supplier Quality Engineers , Technical Program Managers and Logistics team to strengthen quality systems and drive continuous improvement. This role requires strong leadership, technical expertise, in -depth understanding of quality principles and practices to proactively prevent defects and achieve organizational OTIF (On-Time In-Full) delivery targets.
Key Responsibilities
Team Leadership & Development- Lead, train, and mentor the QC team to build technical capability and accountability.
- Manage workload allocation and ensure consistent adherence to inspection standards.
- Foster a culture of precision, problem-solving, and continuous improvement.
Daily QC Operations- Oversee physical inspections, source inspections, part release, and nonconformance reporting.
- Ensure all parts are delivered on time and free from defects.
- Coordinate with internal teams and Manufacturing Partners for smooth QC flow.
Calibration Management- Own and maintain the calibration program for all measuring instruments.
- Ensure timely procurement, certification, and availability of calibrated instruments.
Documentation & Traceability- Guarantee accurate and complete recording of inspection data in Fictiv’s systems.
- Maintain full traceability of inspection records, certifications, and part release data.
Quality Issue Resolution- Collaborate with SQEs, TPMs, and Manufacturing Partners to resolve nonconformances.
- Implement corrective and preventive measures to prevent repeat quality issues.
Continuous Improvement- Identify process inefficiencies and lead improvement projects.
- Implement best practices to improve inspection speed, accuracy, and reliability.
QMS Ownership- Own the QC-related processes within the Quality Management System (QMS).
- Regularly review, update, and improve QC procedures, work instructions, and checklists to reflect current best practices and organizational needs.
- Ensure all QC team members are trained and compliant with QMS requirements.
Cross-Functional Collaboration- Work closely with SQEs, TPMs, Program Management, logistics, and other teams to ensure seamless quality operations.
- Support program milestones and customer requirements through proactive QC planning.
KPI Monitoring & Reporting- Track and report QC performance metrics such as rejection trends, calibration compliance, and NCR closure rates.
- Support organizational OTIF delivery goals through proactive issue resolution.
Customer Complaints Reduction- Analyze complaint trends, conduct root cause analysis, and implement systemic corrective actions.
- Reduce repeat issues by collaborating with internal and external stakeholders.
Audit Readiness & Compliance- Ensure adherence to Fictiv’s Quality Management System.
- Prepare and support internal/external audits with required documentation.
Resource Planning- Ensure availability of inspection tools, gauges, and packing materials for QC activities.
- Forecast and plan QC resource requirements to meet program demands.
Qualifications & Skills
- Bachelor’s degree in Mechanical/Manufacturing/Quality Engineering (or related discipline).
- 10+ years of experience in Quality Control/Quality Assurance, with at least 3–5 years in a leadership role.
- Strong knowledge of inspection methods, measurement techniques, and calibration management.
- Hands-on experience with QC tools, gauges, and inspection documentation systems.
- Good understanding of ISO9001 and AS9100 standards (preferred).
- Strong analytical, problem-solving, and root cause analysis skills.
- Excellent leadership, communication, and stakeholder management skills.
- Ability to lead teams, prioritize workloads, and deliver under tight deadlines.
About Fictiv
Our Digital Manufacturing Ecosystem is transforming how the next rockets, self-driving cars, and life-saving robots are designed, developed and delivered to customers around the world.This transformation is made possible through our technology-backed platform, our global network of manufacturing partners, and our people with deep expertise in hardware and software development.We’re actively seeking potential teammates who can bring diverse perspectives and experience to our culture and company.
We believe inclusion is the best way to create a strong, empathetic team. Our belief is that the best team is born from an environment that emphasizes respect, honesty, collaboration, and growth.We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.
