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Quality Assurance Analyst

ArriviaCdmx | Mex, MexicoOnsite

Are you a meticulous problem-solver with a knack for spotting what others miss? Do you thrive on ensuring every detail is perfect before a project goes live? If you have a passion for quality assurance and want to work at a company that's revolutionizing the travel industry, we have the perfect opportunity for you.
At arrivia, we're on a mission to help people travel better and experience more. We are looking for a highly skilled QA Analyst to join our team. In this role, you will be the guardian of quality, ensuring our new partner platforms are flawless and functional from day one. You'll be a key player, working alongside our talented teams to deliver seamless experiences that delight our partners and customers.

What You'll Do:


  • Lead Quality Assurance: You will conduct thorough testing on new partner builds, including functionality, usability, and performance to ensure they meet our high standards.
  • Create and Execute: You'll develop and execute comprehensive test plans, test cases, and test scripts to validate system behaviors and requirements.
  • Collaborate and Communicate: Work closely with our Account Operations and Marketing teams to ensure partner implementations meet client expectations and that all promotional materials align with the systems.
  • Document Everything: Clearly and concisely document all testing processes, results, and defects, keeping our QA documentation up-to-date and organized.
  • Manage Defects: Identify, log, and track defects through to resolution, making sure that everything is addressed in a timely manner.
  • Drive Improvement: Analyze test results to provide valuable feedback and help us implement best practices for QA processes, tools, and methodologies.

What You Bring to the Table


  • Proven QA Experience: You have a solid background in quality assurance, particularly in testing software applications and system implementations.
  • Problem-Solving Skills: You have a sharp analytical mind, with a keen eye for detail and the ability to find optimal solutions to errors and obstacles.
  • Testing Know-How: You are familiar with various testing methodologies, tools, and best practices.
  • Excellent Communicator: You can clearly and effectively communicate complex information, both verbally and in writing, to technical and non-technical teams.
  • Adaptable and Self-Driven: You are comfortable working in a fast-paced, rapidly changing environment and can maintain high productivity with minimal supervision.

Why arrivia?


arrivia is a global leader in the travel industry, formed by the merger of three powerhouse brands: ICE, SOR Technology, and WMPH Vacations. We're a customer-first company that values diversity, a passion for travel, and a culture of collaboration.


Our core values guide us in everything we do:

  • Stay Curious: We're always exploring new challenges and making space to learn, grow, and improve.
  • Keep It Real: We build trust through open, honest, and clear communication.
  • Own It: We seek ways to make an impact and take action.
  • Win Together: We create a culture of connection and inclusion where everyone can be their best.

Ready to take charge of change and create extraordinary memories? Apply now and join us on our adventure!

Life at Arrivia

Welcome to arrivia. We specialize in making brands better through the power of travel. With more than 55 years of combined experience, we're a merger of three powerhouse brands (in case you've heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff. We're focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey. Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning. We're on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.
Thrive Here & What We Value- Unbelievable earning potential- Amazing travel perks- Comprehensive benefits package- Dynamic and supportive culture- Career growth opportunities- Global Leader in Travel Solutions- Vibrant Hub where Technology and Human Touch are Combined- Embracing Diversity and Passion for Travel Across Global Staff- Building a CustomerFirst Culture, Fueled by Best Travel Experiences for All Members at Every Point in Their Journey- Innovative Solutions- Taking Charge of Change- Exclusive Travel Rates on Various Products- Focused on Delivering Innovative Solutions and Taking Charge of Change- Mission to Help People Around the World Travel Better and Experience More- Core Values: Stay Curious, Keep it Real, Own it, Win Together
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