The
Technical Project Manager will play a key role in managing and driving successful delivery of multiple technical initiatives at Baylor Genetics, under Customer Experience Platform. This role requires strong project management expertise with a solid understanding of software development lifecycles, cross-team dependencies, and technical delivery practices. The ideal candidate will have experience managing enterprise-scale programs, working closely with engineering teams, product owners, and cross-functional stakeholders to ensure predictable and high-quality delivery.
They will be responsible for program-level planning, risk and dependency management, consolidated reporting, and ensuring execution discipline across multiple PODs while aligning with strategic goals.
QUALIFICATIONS AND EXPERIENCE:
- Bachelor’s degree in computer science, Engineering, Information Systems, or related field.
- 7+ years of experience in technical project management or program management.
- Proven track record managing complex, multi-team software development projects.
- Strong understanding of software development lifecycle (Agile, Scrum, Kanban, Hybrid).
- Experience with tools such as Jira, Confluence, Azure DevOps, or similar project tracking platforms.
- Knowledge of Microservices, APIs, Integration (HL7/FHIR), and Cloud technologies (Azure/AWS) is highly desirable.
- Excellent stakeholder management skills; able to coordinate across Product, QA, DevOps, Security, and Compliance teams.
- Strong analytical, organizational, and problem-solving skills.
- Experience with risk management, status reporting, and executive communication.
- PMP, CSM, SAFe, or equivalent certification is a plus.
- Ability to thrive in a fast-paced, cross-functional environment.
DUTIES AND RESPONSIBILITIES:
- Project Tracking & Reporting: Maintain a consolidated program view of timelines, milestones, and dependencies across all PODs.
- Cross-Team Coordination: Drive alignment with supporting departments (QA, Infra, Security, Compliance, Legal, Product).
- Risk & Dependency Management: Proactively identify, document, and mitigate risks and interdependencies.
- Execution Discipline: Ensure teams adhere to defined processes, milestones, and delivery commitments.
- Status Communication: Provide clear, concise updates and dashboards for Directors and leadership.
- Stakeholder Engagement: Partner with Product Owners and Directors to ensure priorities align with business goals.
- Process Improvement: Standardize project tracking and reporting practices across PODs.
- Documentation: Maintain project plans, risk registers, dependency logs, and governance documents.
- Support Strategic Programs: Oversee delivery of key initiatives like OOPV2 while managing operational POD work.
- Additional duties as assigned.
AREAS OF WORK:
- Program & Project Governance: Establish and enforce consistent delivery frameworks across initiatives.
- Cross-POD Delivery Management: Oversee execution across different PODs.
- Risk & Dependency Management: Identify, track, and mitigate risks and interdependencies early.
- Consolidated Reporting: Deliver program-level dashboards, KPIs, and status reports for leadership.
- Stakeholder Alignment: Ensure ongoing coordination with Product, Engineering, and cross-functional teams.
- Continuous Improvement: Drive adoption of best practices to improve predictability and reduce execution risk.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Frequently required to sit.
- Frequently required to stand.
- Frequently required to utilize hand and finger dexterity.
- Frequently required to talk or hear.
EEO Statement:
Baylor Genetics is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, gender identity, veteran status, disability, genetic information, pregnancy, childbirth, or related medical conditions, or any other status protected under applicable federal, state, or local law.
