About Us
Pinnacle Transplant Technologies is a multi-service tissue bank committed to honoring the gift of donation and improving patient’s quality of life through the processing and distribution of high-quality allograft implants. For over a decade, Pinnacle has helped surgeons improve the lives of thousands of patients. We offer a comprehensive portfolio of products and solutions across multiple market segments, including Spine, Sports Medicine, General Orthopedics, Trauma, Dental, and Regenerative Medicine.
Pinnacle is registered with the Food and Drug Administration (FDA) and accredited by the American Association of Tissue Banks (AATB).
How You Contribute to Pinnacle Transplant’s Success
The Quality Control (QC) Supervisor is responsible for ensuring human tissue allograft products meet safety, traceability, and product specifications. S/he supervises and coordinates the work of the team that is responsible for inspection, irradiation, labeling and final packaging of donated human tissue allografts. Work hours: Tuesday - Friday; 5:00 am - 3:00 pm (position has flexibility in the weekly scheduled days, but is required to have flexible weekend coverage to support a 7-day team/process)
Work environment:
Office Environment with some interaction within Manufacturing
Onsite position and no relocation provided
Location:
North Phoenix, near 19th Avenue and Pinnacle Peak Road
Pay Rate:
$65,000 - $78,000, dependent on experience
What You Will Do
- Supervise the flow of allograft inspection, irradiation, site label printing and final packaging activities. Assign and participate in work assignments, to ensure departmental achievement of business production and packaging plan.
- Ensure adequate department staffing to meet the needs of the business.
- Recommend, implement, and support continuous improvement within the department and the company to improve associate performance, quality control, productivity, efficiency, and cost reduction.
- Oversee assigned continuously monitored tissue storage locations. Develop response plan for unit alarms.
- Review and approve invoices from vendors as directed by department leaders.
- Participate in the generation of and attainment of department goals. Keep Quality Management informed of work progress and issues.
- Investigate customer complaints, internal nonconformances, and CAPA(s) as they pertain to department responsibilities. Establish corrective actions when appropriate.
- Draft, revise, and approve Standard Operating Procedures in response to operational changes, corrective actions or content improvement.
- Collect, Interpret and Report data used in monthly reports or as needed.
- Promote and maintain complete and accurate records. Ensure all required signatures, time entries, and data points are properly recorded.
- Lead new hire training in work and safety procedures as required by PTT SOPs. Provide ongoing and refresher training as needed.
- Supervise and mentor direct reports, inclusive of the selection and development of area shift leaders. Perform evaluations of associate performance.
- Comply with FDA, AATB, OSHA, Good Tissue Practice (GTP) and state rules and regulations as they apply to Pinnacle Transplant Technologies’ Standard Operating Procedures (SOPs).
- Other duties as defined by Quality Management and/or PTT leadership.
What Qualifications You Will Bring
- Minimum of 3 years’ experience working in quality systems – biologics, medical device, or healthcare manufacturing preferred.
- Ability to adapt to changing organizational and operational needs; ability to lead others through change.
- 1+ years previous Supervisory experience is preferred.
- High School graduate with associates degree preferred
How You Will Grow
- Develop knowledge of tissue banking
- Enhance skills in quality processes and compliance
- Enhance communication and negotiation skills
- Enhance time management and planning skills
- Enhance business process development skills
- Develop and enhance ability to interact and build rapport with multiple levels of leadership, and staff verbally, electronically, and telephonically.
Who You Will Partner With
- Daily communication with area team members to ensure department goals are understood and executed according to plan for on time delivery to customer.
- Responsible for communicating daily priorities to team members and ongoing training for new staff members.
- Written and verbal communication with department leaders to ensure alignment with company objectives.
- Quality and Regulatory teams regarding compliance concerns, issue resolution or other communications that provide an effective forum for ensuring a compliant environment for our staff as well as any relevant member or department of Pinnacle.
Benefits/Total Rewards
- Comprehensive medical, dental, and vision insurance, eligible first day of the month following your start date.
- Company-Paid Short and Long-term Disability Insurance.
- Company-Paid Identity Theft Protection.
- Company-Paid Life Insurance Policy of $50,000.
- Additional benefits such as: Voluntary Life/AD&D, Accident, Critical Illness, Hospital, and Pet Insurance.
- 401(k) Profit Sharing Plan with a 4% company match, eligible first day of the month following 90 days of employment, and 100% Vested from the start of plan.
Paid Time Off:
- (4) weeks paid vacation, prorated based on quarter hired.
- (1) week, 40 hours of paid sick time. Accrual starts at date of hire per pay period. Use available after 90-days of employment.
- (10) annual paid holidays.
Tuesday - Friday; 5:00 am - 3:00 pm (position has flexibility in the weekly scheduled days, but is required to have flexible weekend coverage to support a 7-day team/process) 65000.00 To 78000.00 (USD) Annually
