Inside Sales at Mayflower Cruises & Tours

Job Title:

Inside Sales

Reports To:

Inside Sales Manager

General Overview:

Are you looking for a rewarding career in the travel industry? Do you have excellent communication skills, a passion for customer service, and a knack for problem-solving? If so, you might be the perfect fit for our Inside Sales team!The Inside Sales Representative is a vital position within the Group Sales Department for the future growth of Mayflower Cruises & Tours. The position is charged with working alongside the sales team to take reservations, service inbound calls, manage service issues, coordinate the production of marketing materials, organize reports, and other assignments that are critical to the sales process at Mayflower Cruises & Tours.This is a great entry level Admin Role with room for growth and advancement! Part of a team of eight supportive individuals (majority with over 20 years with the company) always willing to help each other out.The individual job responsibilities covered below are just a guideline for the Inside Sales Administrative Coordinator position and may change with the business conditions.

Responsibilities:

Provide administrative support to Business Development Managers as assigned
Respond to customer, Business Development Manager, Tour Manager, inquires promptly
Learn company sales practices, reservations, and CRM systems in a fast-paced environment
Maintain account profiles, ensuring complete and accurate contact details
Data Entry
Report directly to the Inside Sales Manager on a regular basis on related projects

Qualifications:

Excellent phone, organizational, and follow-up skills
Proficiency in Microsoft Office and CRM software
Experience in customer service, sales, or administration a plus
Ability to work independently and as part of a team
Flexibility to adapt to changing priorities and deadlines

For more information, please visit Mayflower Cruises and Tours website.

Life at Mayflower Cruises & Tours

Mayflower Tours, a world-wide tour operator of deluxe escorted holidays, was founded in 1979 by John and Mary Stachnik. For over 33 years Mayflower Tours has been committed to the attention of each traveler and provides a convenient and efficient means of travel planning. Known for excellent service, a dedicated staff, professional Tour Managers, deluxe transportation, unique dining experiences, select accommodations, sightseeing and much more. Destinations throughout the World include: United States, Canada, Mexico, Europe, Asia, Australia and New Zealand, Egypt, Panama Canal and Costa Rica, Israel and Jordan. Nine travel styles provide travelers with a variety of experiences: Scenic Rail Experiences, Historic Tours, Natural Adventures, River Crusing, Cruising, Holiday and Special Events, National Parks, World Holidays, Short Getaways.

Thrive Here & What We Value

Supportive Leadership Team & Company Culture

Passionate and professional travel experts

Professional Appearance and Demeanor Always Expected When Representing Company Brands

Ability to Work Effectively in a Home OfficeBased Environment

Strong Presentation, Organizational, Written, and Verbal Communication Skills

Eagerness to Take Responsibility and Consistently Exceed Objectives

Great company culture