Job Summary:
eMed is seeking a Director of Benefits Ecosystem Partnerships to expand our reach acrossthe employee wellness and benefits landscape. This role is not about direct sales — it is aboutbuilding the ecosystem of PBMs, brokers, and navigation platforms that bring eMed’sPopulation Health solution to employers at scale.The ideal candidate is a partnership strategist and operator who understands the employerbenefits value chain, the integration requirements of PBMs and navigation platforms, and theoperational realities of implementing new solutions within the benefits ecosystem.
You will beresponsible for
surveying potential partners, negotiating agreements, and overseeing
integration processes, while coordinating across eMed’s sales team, leadership, andintegration engineers.
Key Responsibilities:
Ecosystem Strategy & Partner Identification
● Map and prioritize the benefits ecosystem (PBMs, brokers, navigation, captives) foreMed’s distribution.● Identify high-leverage partnerships that accelerate access to employer populations.● Build business cases for leadership on which partnerships to pursue.
Partnership Development & Agreements
● Lead discussions with potential partners from initial interest through contracting.● Negotiate agreements that ensure commercial viability, operational feasibility, andlong-term alignment.● Collaborate with finance and legal to finalize terms.
Integration Oversight & Operational Coordination
● Oversee the complex integration process for each partner, including eligibility feeds,claims/Rx data, SSO, reporting dashboards, and member engagement flows.● Act as the bridge between partner IT/ops teams and eMed’s integration engineers —ensuring clarity of scope, timelines, and deliverables.● Track and communicate integration milestones, risks, and dependencies tostakeholders.● Ensure partner go-lives happen on schedule, with minimal friction for employers.
Cross-Functional Leadership
● Partner with Sales to align on partner enablement and downstream employer adoption.● Provide leadership with regular updates on the partner ecosystem, pipeline, andperformance.● Ensure that integration, product, and ops teams have the partner requirements theyneed to execute effectively.
Ongoing Partner Management
● Maintain strong relationships with PBM, broker, and navigation partners.● Conduct joint business reviews and identify expansion opportunities.● Provide feedback to product and leadership on evolving ecosystem needs.
Qualifications:
○ 7–10+ years in healthcare benefits, PBMs, health plans, or digital healthpartnerships.○ Proven experience building or managing channel/ecosystem partnerships in theemployer wellness/benefits space.○ Familiarity with healthcare data integrations (eligibility, claims, EDI, APIs,reporting systems).○ Deep understanding of the employer benefits ecosystem and how PBMs,brokers, and navigation platforms interact.○ Strong program management skills — able to oversee multiple complexintegrations without direct execution.○ Skilled negotiator with the ability to balance strategic value with operationalfeasibility.○ Strong relationship management and executive communication abilities.○ Cross-functional operator — able to align sales, product, IT, and leadership.○ Bachelor’s degree required; advanced degree (MBA, MHA, MPH) a plus.
Ideal Candidate Background
● Former
PBM partnership manager, broker consultant relations lead, or digital
health partnerships director with hands-on ecosystem experience.● Operated in a growth-stage healthcare technology or digital health company, whereprocess-building and execution were equally important.● Comfortable navigating both business development and
technical integration oversight.
