Who You Are
You have
Heart for Service
We provide extraordinary service to our customers, coworkers, and our community by going out of our way to appreciate and support them. You are
Curious
We create products that help our customers listen and be curious, and we ourselves are curious. We strive to understand our customers’ business problems and the solutions delivered with our software. You
Find a Way
We help our customers and employees succeed by finding solutions to their problems. We have a can-do attitude, and we do what we say we will do.
About Alchemer
Alchemer empowers customers to do more with feedback. From a one-time survey to a powerful feedback program, Alchemer gives customer-obsessed teams the clarity to move from asking to action, driving their businesses forward. Alchemer serves more than 13,000 global marketing, CX, HR, and market research customers, including many Fortune 500 companies. Alchemer is a KKR portfolio company.Alchemer has tremendous opportunity to continue this growth, based on current market size and the potential for more sophisticated product positioning and a robust sales and marketing engine.
Details on Alchemer’s products and services can be found on our website (www.alchemer.com).
About the Role
We’re on the hunt for a GTM Enablement Manager who can design and deliver world-class onboarding and training for our Sales and Customer Success teams. You’ll keep us organized, confident, and data-driven as we execute enablement programs like sales kickoff, product launches, and ongoing learning built to scale
In this role, you’ll:
- Own New Hire Onboarding: Create and manage onboarding programs tailored for Sales and Customer Success, so new team members ramp up quickly and confidently.
- Lead General Training Programs: Deliver engaging enablement content—live sessions, e-learning modules, workshops—that equip teams with the knowledge and skills they need.
- Project Management Excellence: Drive the end-to-end execution of key initiatives—like sales kickoff events, quarterly training sprints, and GTM readiness—on time and on budget.
- Be Data-Driven: Measure the impact of your programs using metricslike time-to-ramp, knowledge retention, and rep performance; continuously analyze and iterate.
- Enablement Tools Pro: Own and optimize tools like Seismic, learning platforms, and slide decks (PowerPoint, etc.)—make sure content is accessible, scalable, and impactful. Leverage tools like Excel, Salesforce, and Gong.
- Cross-Functional Collaboration: Partner with Sales Leadership, Sales Ops, Customer Success, and Product Marketing to align enablement strategy and deliverables.
- Curate & Communicate Content: Build, organize, and maintain a centralized enablement knowledge base; ensure teams can quickly find what they need, when they need it.
Qualifications and Skills
- 2–5 years in sales or customer success enablement, training, sales or customer success, or a related GTM operations function.
- Demonstrated skill in onboarding, training design, and program delivery.
- Strong project management experience—especially running large-scale events or launch initiatives.
- Effective use of enablement platforms (Seismic strongly preferred) and presentation tools (PowerPoint, Google Slides, etc.).
- Analytical mindset—you measure, learn, and evolve.
- Excellent facilitator and communicator—comfortable speaking to bothsmall groups and large audiences.
- Thrives in a fast-paced, collaborative, “roll-up-your-sleeves” culture.
Compensation for this position includes an annual salary of $115,000-$125,000, annual bonus and eligibility to participate in our Employee Participation Unit program. Alchemer provides a rich benefits package that includes health and disability coverages, an incredible 401(k) option that includes a per-payroll match and immediate vesting, unlimited time off and twelve paid company holidays. Alchemer is taking applications for this position from candidates who are legally authorized to work in the US and do not require now, or in the future, immigration sponsorship for work authorization.
At Alchemer, we're committed to attracting, developing, and promoting a diverse workforce, and infusing DEI throughout all of our internal practices. By ensuring that everyone is able to bring a diversity of talents to work, we're increasingly capable of living out our mission in helping our clients. We encourage people from underrepresented backgrounds and all walks of life to apply.
Don’t meet all the requirements? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification listed. Don’t let that stop you! We encourage you to apply if you have some of the requirements listed. You may bring qualities that we’re looking for in other areas. Building a diverse, inclusive, and customer centric workplace is important to us at Alchemer. If you’re excited about this role and your experience do
