Description
*We’re excited to welcome new team members and are only considering candidates based in Washington State and Texas for this engagement. If you are not currently located in one of these states, you will not be considered.We’re building a consultant roster to support both current and upcoming client projects and are looking for an M365 AI Documentation Program Manager. This role is ideal for someone with a strong foundation in AI technologies and technical documentation — or vice versa. You’ll help define and drive the processes that enable the creation and maintenance of AI-powered technical documentation at scale for a large enterprise organization supporting global customers.
Work Location Flexibility:
Currently, this role provides the option for remote work; however, flexibility from our consultants is crucial for both our team and clients. Our project activities are dictated by client requirements, which, at times, might necessitate in-person collaboration. Should a client’s onsite or return-to-office policy evolve, consultants must comply with those expectations. We strive to offer as much advance notice and assistance as possible in such circumstances that arise.*
As a M365 AI Documentation Program Manager Consultant for AG Consulting Partners, a typical day might include the following:
- Develop and implement scalable processes for gathering inputs from product managers, engineers, and stakeholders to create high-quality technical documentation.
- Leverage AI technologies to design prompts, agents, and workflows that streamline documentation creation, revision, and maintenance.
- Author and revise technical documentation based on multiple sources of input, ensuring clarity, accuracy, and accessibility for global audiences.
- Collaborate with cross-functional teams, including engineering, product, and adoption specialists, to ensure documentation aligns with evolving features and customer needs.
- Evaluate and continuously improve documentation processes as AI capabilities, tools, and technologies mature.
- Monitor and maintain quality standards, ensuring all documentation meets enterprise-level expectations for consistency and usability.
- Facilitate early-stage reviews of technical inputs to validate alignment and identify potential risks or gaps before documentation development begins.
- Create systems and frameworks that enable efficient access to and management of documentation, supporting both self-serve and guided content models.
- Analyze documentation performance metrics to identify opportunities for improving workflows, response times, and customer satisfaction.
- Champion best practices for documentation management and integrate lessons learned to refine processes over time.
This job is for you if:
- You’re passionate about AI and innovation. You’re excited by the potential of generative AI and emerging technologies, and you enjoy exploring new ways to leverage these tools to transform how technical documentation is created and maintained.
- You thrive on solving complex challenges. You approach problems analytically and strategically, using AI-driven solutions and creative thinking to streamline processes and deliver high-impact outcomes.
- You excel in collaboration. You work seamlessly with cross-functional teams, gathering diverse inputs and aligning multiple stakeholders to create documentation and processes that drive clarity and adoption.
- You are highly organized and detail-oriented. You manage multiple inputs and moving pieces effortlessly, ensuring documentation is accurate, consistent, and polished—even as technologies and priorities evolve.
- You are an effective communicator. You can distill complex, technical concepts into clear and accessible documentation for both technical and non-technical audiences, ensuring alignment and understanding at every stage.
- You embrace change and innovation. You thrive in dynamic environments where technologies advance rapidly, adapting quickly while continuously improving processes and workflows.
- You demonstrate leadership and influence. You proactively drive initiatives forward, inspire collaboration, and guide teams toward achieving shared goals—even without direct authority.
- You are committed to continuous learning. You’re curious and self-motivated, staying ahead of emerging AI capabilities, tools, and best practices to keep your work innovative and impactful.
Requirements
You have:
- 5+ years of experience in technical program or project management, product management, or technical documentation leadership within enterprise or SaaS environments.
- Hands-on experience with AI-powered productivity tools such as Microsoft Copilot, Azure OpenAI, ChatGPT, or similar LLM-based platforms to streamline documentation creation, revision, and optimization.
- Proven ability to design AI-driven workflows, including prompt engineering, creating and managing agents, and leveraging generative AI to produce technical content at scale.
- Familiarity with AI model integration into existing documentation pipelines—enabling automation while maintaining enterprise quality and accuracy standards.
- Strong understanding of M365 ecosystems and related products, with the ability to apply AI tools to improve collaboration, deployment documentation, and customer-facing deliverables.
- Experience creating clear, concise, and structured content by combining AI-generated outputs with human oversight to ensure readability, accuracy, and accessibility.
- Proficiency in analyzing AI-driven outputs and iteratively refining prompts or workflows to improve quality and efficiency over time.
- Ability to stay ahead of emerging AI technologies and translate innovations into scalable documentation practices that evolve with product advancements.
- Exceptional stakeholder collaboration skills, working seamlessly across engineering, product, and adoption teams to ensure AI-generated documentation aligns with customer needs and technical requirements.
You might also have:
- Prior experience deploying or optimizing Copilot for technical content generation, workflow automation, or enterprise adoption scenarios.
- Familiarity with Azure AI, Power Platform, or other large language model integrations supporting technical enablement.
- Certifications or advanced training in AI/ML tools, program management methodologies, or cloud documentation strategies.
Benefits
About Us
AG Consulting Partners, Inc. is a Redmond-based boutique consulting firm. Our mission is to embrace the entrepreneurial spirit to relentlessly deliver an exceptional experience and results for our people and our clients.We take care of our people. Our excellent benefits to full-time employees include competitive salary, medical, dental, vision, PTO, 401k matching, education reimbursement, wellness allowances, community and philanthropic events, and flexible career paths.See what our employees have to say about our company Working at AG Consulting Partners | GlassdoorWe’re humbled to be consistently acknowledged by local and national organizations for our success, including Consulting Magazine, Puget Sound Business Journal, and Inc.
5000.We look forward to welcoming you to our team of amazing consultants and partners! Learn more about our firm at https://agconsultingpartners.com
Note: Applicants must be authorized to work for any employer in the U.S. We are unable to provide assistance or sponsorship for employment Visas and Visa extensions at this time.
The compensation for this position is tailored to reflect your unique skill set, relevant experience, and the current dynamics of the job market. We strive to ensure that our compensation package is competitive and fair, taking into account various factors to provide a rewarding opportunity for our team members.
The annual salary range for this role is: (WE NEED BUDGET FROM CLIENT) in addition to our comprehensive benefits package.
