The Director of Sales provides strategic leadership and direct oversight of the national sales team, driving growth and delivering value-added solutions across the road service and truck repair industries. This role is responsible for developing and executing sales strategies, mentoring team members, and fostering a high-performance culture. The Director will communicate effectively across all levels of internal and external organizations and possess a comprehensive understanding of road service operations, truck repair processes, and advanced sales methodologies.
Duties and Responsibilities
- Lead, coach, and develop a high-performing sales team to achieve national revenue and profitability goals
- Set clear performance expectations, monitor KPIs, and provide strategic guidance to drive team success
- Foster a collaborative, accountable, and customer-focused culture across the sales organization
- Personally manage key accounts and high-value opportunities, from lead generation through contract negotiation
- Build and maintain strong relationships with trucking and road service customers, acting as a trusted advisor
- Identify and pursue new business opportunities beyond existing agreements to expand market share
- Develop a deep understanding of customer operations to represent their needs internally and drive tailored solutions
- Facilitate and lead customer meetings, presentations, and strategic planning sessions
- Attend industry events to promote the company’s vision and strengthen customer relationships
- Partner with Finance, Operations, Legal, and Billing to resolve customer issues and deliver customized proposals
- Share customer insights and market intelligence to inform internal strategy and product development
- Oversee Salesforce usage across the team, ensuring accurate tracking of opportunities and account data
- Identify opportunities for operational efficiencies, technology enhancements, and productivity improvements
- Provide strategic input to the broader commercial organization and contribute to long-term planning
Qualifications
- Bachelor’s degree in business administration or a related discipline
- 5–10 years of progressive experience in sales or road service, with a strong track record of leadership
- Demonstrated success as a senior sales leader, developing client-focused, differentiated, and achievable solutions
- Proven ability to meet or exceed sales targets in a competitive environment
- Experience in transportation, trucking, or related industry is a must
- Results-driven with excellent verbal and written communication abilities
- Highly organized and capable of managing multiple priorities in a fast-paced, dynamic environment
- Analytical thinker with a passion for solving problems, improving processes, and delivering outstanding customer service
- Able to make clear, data-informed business recommendations and adapt quickly to changing conditions
- Self-starter with a strong attention to detail and a proactive approach to challenges
- Proficient in Microsoft Excel, PowerPoint, Word, and CRM platforms such as Salesforce
- Familiarity with data visualization tools like Tableau is a plus
- Willingness and ability to travel regularly for customer meetings and industry events
- Must successfully pass a pre-employment drug screening
Direct Reports
National Sales Managers
Benefits
We understand that your role at DCLI is only part of who you are. Our comprehensive compensation and benefits package provide resources for you to be your best self, grow professionally and personally, and reach your full potential.
- Excellent health, dental, and vision insurance options for you and your family
- Ample PTO and paid holidays
- 401k with company match
- Flexibility to support a healthy work-life balance
- Wellness resources
- Company-sponsored parties, outings, and other perks
Development Opportunities
At DCLI, you’ll find that everyone – from your coworkers and managers to the senior leadership team – wants to see you succeed and there are opportunities available for you to develop in your current role and prepare to take that next step in your career:
- Tuition reimbursement
- Internal training and educational resources
- Quarterly and annual awards for outstanding performance
- Pathways to promotions and access to advice, feedback, and mentorship
- Participation in professional organizations
- Internships
