Manager of Credit and Collections at Capsa Healthcare

We are seeking a Manager of Credit and Collections

who will lead and manage all aspects of the company's accounts receivable, credit management, and collections functions. This position reports to the Chief Financial Officer and is a remote position (with the requirement to be able to occasionally report to the central Ohio office).

As Capsa’s Manager of Credit and Collections, your contributions to the team will include:

Development and implementation of credit management & policies
Establish and approve credit limits, payment terms, and credit hold decisions in adherence to company policy.
Collaborate with the Sales and Customer Service departments to facilitate credit decisions and resolve related issues proactively.
Design and execution of collections strategy and operations
Monitor accounts receivable aging, identify high-risk accounts, and implement targeted collection actions.
Negotiate complex payment plans and settlements while adhering to company guidelines.
Preparation and presentation of reporting, analyses and compliance
Prepare and present regular reports on accounts receivable aging, collections performance, bad debt reserves, and other key metrics to senior management.
Analyze collection trends, identify root causes of delinquency, and propose continuous improvement initiatives.
Ensure all credit and collection activities comply with company policies, industry regulations, and legal requirements.
Lead, mentor and develop the AR team
Conduct regular one-on-one meetings, performance reviews, and provide ongoing coaching and feedback.
Distribute workloads effectively, ensuring fair and efficient account assignments among team members.
Other responsibilities as assigned.

What we ask of you:

Bachelor's degree in Accounting, FInance, Business Administration, or a related field preferred.
7+ years of progressive experience in credit and collections, with at least 5 years in a leadership or supervisory role.
Prior experience in a manufacturing or healthcare-related industry is highly preferred.
Proficiency with Syteline ERP system (or related system) and strong Microsoft Excel skills are essential. Experience with specialized collections software is a plus.
Proven leadership and team-building capabilities, with a passion for developing direct reports.
Exceptional negotiation, communication (verbal and written), and interpersonal skills.
Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
Thorough understanding of credit principles, financial statement analysis, and commercial collections best practices.

What We Offer:

You will also enjoy a solid compensation and benefits package, including, but not limited to, the following: Commensurate salaryPaid time offPaid holidaysMedical, dental and vision insurancePaid parental leave401(k) with company matchCompany-paid Life, AD&D and Long-term disability insuranceVoluntary programs for: Short-term disability, Supplemental Life, Accidental Injury, Hospital Indemnity & Critical Illness insurance and ID theft protection

EEO Employer, including Veterans and Individuals with Disabilities

Life at Capsa Healthcare

Capsa Solutions, Rubbermaid Healthcare, and Kirby Lester have been fully integrated to form Capsa Healthcare. Collectively, our passion as a single organization is born out of the same commitment and purpose that our customers have to providing superior patient care. We understand the delivery of healthcare cannot wait; our customers rely on our products and support to deliver superior clinical efficiency and medication management accuracy. For acute care facilities, extended care facilities and retail pharmacies, we continually invest in product development, technology innovation, service, and support to make sure we are the logical choice for products that elevate the performance of healthcare delivery at every point-of-care. For more than 50 years, Capsa has been a leading developer of mobile storage and technology products that improve user workflow, process efficiency, and healthcare outcomes. Headquartered in Portland, OR, we operate facilities in Canal Winchester, OH, Lake Forest, IL, Huntersville, NC, and Agua Prieta, Mexico, and have distribution partners in more than 70 countries.

Thrive Here & What We Value

FamilyFirst Mentality

Commitment to Enhancing the Healthcare Experience through Innovative Design

Global Company with a Dedication to Engineering Better Care</s>