Who We Are
Cross River is a highly profitable, fast-growing financial technology company powering the future of financial services. Our comprehensive suite of innovative and scalable embedded payments, cards, and lending products deliver financial services for millions of businesses and consumers around the globe. Cross River is backed by leading investors and serves the world’s most essential fintech and technology companies. Together with its partners, Cross River is reshaping global finance and financial inclusion. We are on a mission to build the infrastructure that propels access, inclusion, and the democratization of financial services.
While our company has tripled in size over the last three years, our strong sense of purpose led Cross River to be named to American Banker’s list of Best Places to Work in Fintech for the last 6 years. The reason for this success is simple – our nimble and collaborative family culture lives in every member of our growing team. Together we are at the forefront of technology and innovation, and we invite passionate, collaborative, and motivated high performers to join our expanding team.
What We're Looking For
We're looking for a driven and curious individual to join our Central Support team as a Business Operations Analyst. In this role, you’ll help shape how we work with partners, improve internal processes, and support our fast-growing Strategic Partnerships team. You’ll gain hands-on experience in project management, cross-functional collaboration, and change management.
Responsibilities:
Own Projects That Matter
- Track and manage partners change requests, ensuring smooth execution and clear communication across teams.
- Collaborate with internal stakeholders to meet timelines and deliverables, keeping things moving and aligned with goals.
- Communicate directly with partners to set expectations, resolve blockers, and keep everyone informed.
Build Better Processes
- Identify inefficiencies and help design smarter workflows that scale as we grow.
- Work with teams across the company to gather feedback, understand pain points, and co-create solutions.
- Launch initiatives that improve speed, quality, and the overall experience for our clients and partners.
Qualifications:
- Is organized, proactive, and excited to learn.
- Enjoy solving problems and making things better.
- Communicate clearly and aren’t afraid to ask questions.
- Thrive in a collaborative, fast-moving environment.
- Have some exposure to project management or operations.
Preferred Skills:
- Familiarity with project management tools or certifications (e.g., PMP).
- Interest in fintech, banking, or working in collaborative environments.
#LI-KR1 #LI-Hybrid #LI-OnsiteSalary Range: $75,000.00 - $100,000.00Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided.
We will only contact you with job related information.
