ApplyDescription
Hi, we’re Actabl.
We’re providing better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits. Our mission is to empower the people that power hospitality. We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world.
Our Valued Behaviors
- Start with People: We are in the hospitality business and hospitality starts with people. This impacts both our being and our doing.
- Being: We are responsible for building relationships, earning trust, and having fun. These things are fundamental to hospitality.
- Doing: We will succeed if we start with great people working as one team. Empower others, speak the truth with care, and go together.
- Demand Integrity: Be trustworthy, be ethical, and be consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high-integrity organization.
- Delight the Customer: We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed a process or hit a metric, the question is whether or not the customer is delighted.
- Champion Innovation: We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily.
- Make it Happen: We show up prepared, care about the details, and follow through. Don't get distracted. Don't stop at blockers. Don't make excuses. Find a way and drive until it is done.
In this role you will:
An Accounts Receivable Specialist at Actabl ensures billing is processed efficiently and accurately, investigates any banking discrepancies, conducts daily bank reconciliations, verifies that payments are processed on accounts with terms, and informs the customers about the receipt of payments.
Typical Functions:
- Creates and sends customer invoices.
- Collects on invoices and posts cash accordingly.
- Monitors at-risk accounts to ensure potential problems are accounted for.
- Reconciles and resolves customer claims and disputes and escalates problems as necessary.
- Manages delinquent customer accounts and portfolios.
- Produces and provides customer account reports to management.
- Communicates with customers and internal team on billing matters, as needed.
- Perform related audits or analyses, as needed.
- Other related duties or functions, as required.
Requirements
Unpacking What We’re Looking For
Ideal Skills & Experience:
- Analytical and problem solving
- Detail oriented. Exceptional organizational skills
- Extensive verbal/written communication
- Effective decision-making and follow-through, ability to effectively communicate process/rules to internal/external customers
- Technical aptitude
- Experience with Excel and ERP / CRM systems is required. Experience with Sage Intacct and Salesforce a plus
- At least 1 year of collections experience
Key Competencies:
- Strong communication (both written and verbal)
- Negotiation skills
- Customer service, and interpersonal skills
- Data entry
- Attention to detail
- Financial software proficiency
- Problem-solving abilities.
We try to be specific about the experience we believe you’ll need to have in order to be successful in this position, however, we encourage you to apply even if you don’t meet 100% of the outlined bullet points. If you are excited about innovating hospitality through technology and are a top-performing team player with a strong work ethic, we’d love to hear from you!
Work Environment:
This is a hybrid position and will be part of our Denver office with an expectation of working three days (Tuesday-Thursday) in-office and two days (Monday & Friday) remote. Candidates located outside of the Denver Metro Area will be reviewed and considered if necessary.
Actabl Around the World:
We are a hybrid friendly workplace headquartered in lower downtown Denver with office hubs located in Atlanta & Tampa, and our remote based domestic & international employees support our hoteliers across the globe. No matter where you live and work, you’re a valued member of the Actabl team.
Preview Your Team Member Experience
Total Rewards At-a-Glance:
All Actabl full-time team members and their dependents based in the United States are able to receive the following benefits starting on the first of the month following the first day of employment:
Health & Wellness
- Medical, dental, and vision insurance plans for employees & eligible spouse and/or dependents
- Employer-paid life & AD&D, short-term disability & long-term disability
- Discounted pet insurance plans through Wishbone
- Employee Assistance Program (EAP) services available to employees & their dependents
- On-site gym available for free use at Denver office
Financial Wellbeing
- Competitive base salary with bonus structure
- Healthcare spending accounts with employer contributions
- 401(k) plan with an employer match of up to 4%
Flexibility & Time Off
- Unlimited discretionary time off hours to be used when needed
- 10 observed US federal holidays throughout the year
- Winter recess for all Actabl employees between December 24th-January 2nd
- 12 weeks of parental leave for both birthing & non-birthing parents
Compensation:
Qualified candidates can expect a salary range of $55,000 - $60,000 depending on experience. Potential for end-of-year bonus earnings and periodic merit increases also available based on company and/or personal performance.
Ready to Check-in to Your Next Role?
If you’re excited about our mission in empowering hospitality through technology, apply to join the Actabl team today!
Candidate AI Usage Policy
We are committed to fostering a hiring process that reflects each candidate’s unique skills, experience, and perspective at Actabl. To support a fair and authentic evaluation process, the use of artificial intelligence (AI) tools to generate or assist with responses is not permitted during any stage of the interview process. This includes live interviews (in-person or virtual), as well as take-home assessments, test projects, and work samples.
Accommodation Requests
We understand that some candidates may require accommodations that involve the use of AI. If you require any accommodations during the interviewing process please contact us in advance at people-team@actabl.com. We are committed to providing reasonable accommodations and ensuring that every candidate has an equitable opportunity to succeed!
Our Nondiscrimination Promise
Actabl is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all applicants and employees. You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by federal, state, or local law.Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Salary Description$55,000 - $60,000
