About Resolve AI
- At Resolve, we’re building Agentic AI that empowers software engineers by automating production engineering and SRE workflows. Our models deeply understand production systems — from code to databases — taking on repetitive, high-pressure tasks and handling critical incidents autonomously, so engineers can focus on building.
- Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.
- We raised a $35M Seed round from top-tier investors like Greylock, Unusual Ventures, Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn) and Fei Fei Li (Professor, Stanford).
What You’ll Do
As our first Workplace & Culture Coordinator, you’ll be the heartbeat of the Resolve AI office. You’ll help build a world-class employee experience and ensure our office environment reflects our values of excellence, energy, and care. Working closely with the G&A team and company leadership, you’ll own everything from daily office management to high-impact cultural initiatives. Your work will shape how employees, candidates, customers, and investors experience Resolve AI.Your responsibilities will include:
- Oversee day-to-day workplace operations in our new San Francisco HQ, ensuring the office is a clean, organized, and energizing place to be.
- Be in the office five days a week during core hours to ensure availability when most of the team is onsite.
- Serve as the face of Resolve AI for all in-office visitors—including interview candidates, investors, customers, and partners—ensuring a top 1% experience.
- Partner closely with the G&A team to support logistical needs, manage vendor relationships, and implement systems that scale.
- Ensure food, beverages, and coffee setups are consistently stocked and thoughtfully maintained.
- Own catering coordination for lunches, dinners, and special events, ensuring high-quality and seamless execution.
- Plan and execute team events including happy hours, offsites, and other moments that bring us together.
- Celebrate employee milestones and achievements—from birthdays and anniversaries to personal wins outside of work.
- Support onboarding efforts by helping new hires feel welcome and integrated from Day 1.
- Take initiative to improve office and culture processes, whether it’s signage, storage, or a better way to track supply restocking. You tell us what to do.
- Be a culture champion and trusted point of contact for team members—someone who listens, adapts, and makes things happen.
What We’re Looking For
- Prior experience in office management, workplace coordination, or a similar role, specifically in a fast-paced or startup environment.
- Strong organizational skills and the ability to juggle competing priorities without dropping the ball.
- High EQ and interpersonal dexterity—you thrive working with a range of personalities and build strong internal relationships.
- Deep ownership mentality with a proactive approach to solving problems before they arise.
- Clear, polished communication across written and verbal channels.
- Comfort with ambiguity and an ability to build structure where there isn’t any.
- A love of hospitality—you genuinely enjoy making others feel seen, appreciated, and well-supported.
- Excitement to join a hypergrowth startup with experienced founders, deeply technical teams, and a big mission.
Why Join Resolve AI?
- Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.
- Shape Agentic AI’s Future: Help build the next frontier in enterprise software and define its transformative impact.
- Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment.
- Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights.
- Competitive Benefits: Competitive Pay Packages with full benefits including:
- Equity with Early Exercise & QSBS Eligibility
- Comprehensive Medical, Dental, and Vision Insurance
- Monthly Housing Stipend
- Flexible (Unlimited) Paid Time Off
- Visa Sponsorship & Immigration Support
- 401(k) Plan
- Parental Leave
- Discretionary Tech Benefit Stipend
- Daily in-office Lunches and Dinners
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.
