Location:
San Francisco -- This is a fully in-person role, 6 days a week.
Experience: 1-3 yearsCompensation: $90k-$130k • Offers Equity
About Us
At GigaML, we’re shaping the future of conversational AI, fully automating customer support to elite levels for enterprises.Our customers trust our agents to navigate complex, real-world conversations with clarity, accuracy, and scalability. We’ve deployed AI agents that resolve over 1 million support tickets monthly for one of our early customers alone. Now working with the most recognizable names in food delivery and crypto, we are gaining significant traction as a frontrunner in this space against our biggest competitors.With multi-year contracts secured across several industries and the largest ever Series A from YC recently closed with investors such as Y-Combinator and Nexus VP, we’re on track to power the next trillion voice interactions.
Why Join Us?
- Momentum: Be a part of a team that’s achieved validation from both customers and investors
- Impact: Play a mission-critical role working directly with the CEO and leadership
- Growth: Learn how a high-growth startup is built from the inside out
P.S. We’ve been endorsed on YC’s Light Cone podcast 4 times by Partners Harj Taggar and Garry Tan (who personally invested in GigaML) — here’s the video link to the most recent one.
About the Role
We’re seeking a driven, detail-oriented Associate to support our CEO and leadership team. This is not a traditional admin role. You’ll be a trusted partner, enabling the CEO to operate at maximum velocity. Expect high exposure, fast-paced work, and ownership from day one.
What You’ll Do:
- Act as a strategic gatekeeper for the CEO, managing communications and priorities
- Manage complex calendar scheduling, travel, and logistics for the leadership team
- Prepare for meetings: draft agendas, take notes, and ensure nothing slips through the cracks
- Assist with internal and external communications, including external partner outreach
- Coordinate special projects, office planning, events, and confidential initiatives
- Identify and close operational gaps so the CEO and team can focus on what matters most
- Proactively spot problems before they arise and create solutions
Who You Are / Must-Haves:
- 1–3 years of experience in executive support, operations, or a related field
- Highly organized with outstanding attention to detail
- Excellent written and verbal communication skills
- Discretion and maturity handling sensitive information
- Energized by challenges and a fast-paced environment
- Solutions-first, proactive, and always learning
- Prior Executive Assistant/Operations experience, preferably to another CEO
Perks & Benefits
- Extremely competitive total compensation
- Equinox membership
- Full health, dental, and vision coverage
- On-demand snacks, meals, and coffee to keep you fueled
Interview Process
- Screening call w/ recruiting lead (20 min)
- Intro call w/ CEO (15 min)
- In-office interview (full day)
