ApplyDescription
Job Summary:
The People and Culture Manager plays a crucial role in enhancing the overall employee experience by fostering a positive, inclusive, and high-performance culture while leading talent acquisition efforts for the organization. This role partners with leadership to drive initiatives related to recruitment, employee engagement, development, performance, and well-being. The position requires expertise in full-cycle technical recruiting, campus recruitment program development, and the ability to influence change and bring innovative solutions to the organization's people strategy.
Essential Functions:
The following duties are essential functions of this position. Employees must be able to perform these functions with or without reasonable accommodation:
- Own the end-to-end recruitment process from sourcing and screening candidates to coordinating interviews and closing offers
- Partner with hiring managers to understand technical roles and team requirements, delivering an exceptional candidate experience
- Proactively source candidates through LinkedIn, job boards, referrals, networking, and other creative channels
- Conduct initial screenings and technical assessments to evaluate skills and culture fit
- Lead and expand the Campus Advancement Program (CAP) including university partnerships, internship programs, and early career development initiatives
- Develop and implement initiatives that improve overall employee engagement, satisfaction, and retention
- Cultivate and nurture a positive, inclusive, and high-performance company culture aligned with organizational values
- Oversee the performance management process including goal setting, performance reviews, feedback, and professional development
- Lead the design and implementation of learning and development programs that promote employee growth and career progression
- Act as a point of contact for employees and managers providing support on various workplace matters and conflict resolution
- Champion diversity, equity, and inclusion efforts across the organization, including DEI sourcing strategies
Additional Responsibilities:
Maintain and optimize the applicant tracking system (ATS), stay current on market trends and compensation benchmarks, track key metrics related to recruitment and retention, provide actionable insights to senior leadership, manage employer branding initiatives.
Supervisory Responsibilities:
Direct Reports:
May supervise Technical Recruiters, HR coordinators, or specialists
Management Duties:
Performance management and development of team members
Budget Authority:
Recruiting, culture initiatives, CAP program, and employee engagement program budgets
Leadership Scope:
Cross-functional influence on talent acquisition, organizational culture, and employee experience
Required Qualifications:
Education:
- Bachelor's degree in Human Resources, Organizational Development, Business Administration, or related field required
- SHRM, CIPD, or similar HR certifications preferred
Experience:
- 5+ years of experience in human resources with at least 2-3 years in technical recruiting or talent acquisition
- Strong understanding of technical roles and technologies (software engineering, DevOps, data science, etc.)
- Experience managing multiple requisitions and delivering high-quality candidates in competitive markets
- Experience driving culture initiatives and fostering an inclusive work environment
- Demonstrated ability to work in a fast-paced, evolving environment and handle ambiguity
Skills & Competencies:
- Proven ability to source and attract top-tier technical talent
- Excellent interpersonal and communication skills with ability to influence and collaborate at all levels
- Strong organizational and project management skills with ability to manage multiple initiatives simultaneously
- Experience with campus recruiting and early career program development
- Data-driven approach to measuring recruitment metrics and improving employee experience
- Creative problem-solving and innovative thinking in talent acquisition strategies
- Change management expertise
Technical Requirements:
- Proficiency in ATS platforms (Greenhouse, Lever, Workable, Paylocity)
- Experience with sourcing tools (LinkedIn Recruiter, GitHub, Stack Overflow)
- Knowledge of HRIS systems and employee engagement platforms
- Understanding of HR metrics, recruitment analytics, and reporting
Preferred Qualifications
Education:
- Master's degree in Human Resources, Organizational Psychology, or related field
- Advanced HR certifications (SHRM-SCP, SPHR)
Experience:
- Experience recruiting for startups or high-growth tech companies
- Technical background or education in computer science or engineering
- Previous experience building and scaling campus recruitment programs
- Track record of successful culture transformation initiatives
- Background in organizational development or change management
Skills:
- Experience with employee listening strategies and pulse survey platforms
- Knowledge of adult learning principles and instructional design
- Familiarity with agile and high-growth environments
- Experience with global or distributed teams
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- Sitting: Frequently (up to 6+ hours per day) at desk for recruiting activities and program development
- Standing/Walking: Frequently (up to 3 hours per day) for employee meetings, campus visits, and events
- Lifting: Occasionally lift/carry up to 30 pounds (recruiting materials, event supplies)
- Vision: Constantly use close vision for resume review and computer work
- Hearing: Constantly participate in candidate interviews and employee conversations
- Manual Dexterity: Constantly use hands/fingers for typing and computer work
- Communication: Constantly communicate with candidates, employees, and stakeholders both verbally and in writing
Work Environment:
- Location: Atlanta office preferred; remote within U.S. considered
- Noise Level: Moderate office environment with frequent interactions
- Travel Requirements: 15-20% travel for campus recruiting, career fairs, and multi-site initiatives
- Schedule: Standard business hours with flexibility for recruiting events and candidate availability
- Technology: Use of ATS, HRIS systems, sourcing tools, and collaboration platform
Compliance Statements:
ADA Accommodation:
Itential is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require accommodation to perform the essential functions of this position, please contact Human Resources to discuss available options.
Equal Opportunity:
Itential is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
Employment at Will:
Employment with Itential is at-will, meaning either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Requirements
Required Skills & Competencies:
- Proven ability to source and attract top-tier technical talent
- Excellent interpersonal and communication skills with ability to influence and collaborate at all levels
- Strong organizational and project management skills with ability to manage multiple initiatives simultaneously
- Experience with campus recruiting and early career program development
- Data-driven approach to measuring recruitment metrics and improving employee experience
- Creative problem-solving and innovative thinking in talent acquisition strategies
- Change management expertise
