QA\QC Supervisor - Telecom Engineering and Design

This is meant to be a guide. Duties may vary dependent upon management.)

Essential Position Functions:

• Oversee and monitor the inspection and review of Outside Plant Engineering surveys and designs to ensure adherence to established quality standards.
• Establish inspection protocols, define sampling procedures, and manage quality scorecard development to insure engineering work meets customer requirements. 
• Develop and implement changes in quality process based on inspection results and customer feedback and expectations.
• As part of QA/QC process, review footages that are associated with field mapping notes, digitalizing routing maps and design maps while differentiating between aerial and underground plans as required.
• Develop improvements to processes and is a subject matter expert for other team members.
• Trains newer/less experienced designers/drafters.
• Maintain high level production rates to meet/exceed customer expectations.
• Learn new software and adapt to new technology when required.
• Ability to work to project completion, against aggressive deadlines.
• Develop and create project specific checklists and standards as part of QA/QC process.
• Record and document results and findings in applicable data sheets and forms.
• Complete and submit QC findings in a document to the appropriate supervisory personnel.
• Ensure completion of QC in a timely manner and track/report activities and metrics.
• Utilize AutoCAD or other customer specified software to post strand mapping data, complete large fiber designs, and to post fiber designs.
• Apply CAD and GIS software to produce custom maps and drawings.
• Help QA/QC manager formulate and revise quality control policies and procedures.
• May be asked to produce consistent, high-quality fiber designs and drafts.
• Other duties as required.

Education and/or Experience:

• High school diploma or GED required. Bachelor’s degree preferred.
• Must have 5-8 years in OSPE. Wireless design experience is preferred.
• Must have a solid understanding of customer practices and continually keep up with changes in customer processes.
• Working knowledge of the customer’s contract and applicable billing units.
• Experience in OSP Engineering or OSP Project Management with knowledge of quality expectations for AT&T, Verizon, & Century Link.
• Knowledge of OptiCAD, O-Calc, permitting, TCP, and AT&T job design highly desired.
• Knowledge of AutoCAD Map 3D and Trimble Pathfinder preferred.
• Minimum of three years of work experience in GIS with progressively responsible experience in the design and development of GIS systems and applications.
• Experience with a major MSO or Telecom Operator is preferred.
• Ability to work with all levels of the organization.
• Must have intermediate Microsoft Office (Word, Excel, Outlook) skills.
• Must be able to efficiently use a Windows-based computer.
• Ability to prioritize and complete assignments accurately and in a timely manner.
• Able to effectively handle multiple priorities with a strong attention to detail in a fast-paced environment.
• Strong interpersonal, organizational, oral and written communications skills.
• Must be able to work alone, and with a team.
• Must be able to pass a drug screen and criminal background check.

Physical Demands:

• Frequent walking, standing, sitting within the work area.
• Lifting of up to 20 pounds less than one-third of the time.
• Ability to sit for extended periods of time.
• Ability to effectively communicate with employees, management, peers, et al.

• Up to 75% travel required.
• The work environment is that of an office position with minimal to high noise levels.
• The position requires working independently, as well as part of a team.
• This position requires verbal and face-to-face contact with others daily.
• Frequent use of a computer is necessary.
• This position requires use of all general office equipment.