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People Technology Analyst (Integrations)

Instacart(On, Alberta, Canada | British Columbia, CanadaRemote, Onsite

We're transforming the grocery industry


At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward.

If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team


There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

Overview


About the Role 


Instacart is seeking a detail-oriented and experienced People Technology Analyst (Integration Specialist) to support integrations, Workday Extend and reporting needs across the People Technology team. In this role, you will leverage your technical expertise to design and manage end-to-end integrations, develop and support custom applications using Workday Extend, support system enhancements, and collaborate cross-functionally to optimize our HR and Recruiting technology stack.This role is essential to ensuring seamless communication across our people systems, adhering to security standards, and enhancing reporting capabilities to support data-driven decisions.

You will join a highly collaborative team dedicated to innovation and efficiency in People Operations.

About the Team 


The newly established People LAB team, part of the broader People Services and Delivery group, is dedicated to driving innovation through custom technology solutions and process optimization. This high-impact group offers an exciting opportunity to work directly with a wide variety of internal teams to shape new processes and deliver tailored solutions that support organizational growth and success.

About the Job 


Integration/Extend Development and Maintenance:

  • Develop, implement, and maintain end-to-end integration solutions across our HR and Recruiting systems.
  • Support new vendor integrations, ensuring compatibility and optimizing performance within Instacart’s technical landscape.
  • Provide ongoing development support for existing integrations, including design enhancements, troubleshooting, and maintenance.
  • Develop new applications using extend and also support the existing ones.
  • Design, build, and maintain real-time integrations leveraging orchestration and Workday Public Webservices.

Collaboration and Cross-Functional Support:

  • Partner with functional analysts, internal IT, and Engineering teams to integrate systems and design scalable solutions.
  • Collaborate with stakeholders to gather integration requirements and deliver solutions aligned with business needs.
  • Work collaboratively with auditors and security leads to ensure system access and integration controls adhere to security and compliance standards.

Technical Documentation and Reporting:

  • Create and maintain technical design documentation, offering detailed specifications for workflows, integration logic, and reporting capabilities.
  • Design advanced reports (e.g., Workday composite and advanced reports) to deliver actionable insights for the People team.
  • Support audits and ensure system access is secure across the integration landscape.

Automation and Middleware Expertise:

  • Develop and optimize automations using middleware tools to streamline operations and enhance efficiency.
  • Utilize Workday Studio, SOAP, REST, XML, XSLT, and other scripting tools to enable seamless integrations and workflows.

About You


Minimum Qualifications


  • 4+ years of hands-on experience in people systems integration development and support.
  • Technical Skills:
  • Strong knowledge of HR technologies and integrations: Working knowledge of Workday Studio, APIs, XSLT, EIBs, and composite/advanced reporting.
  • Familiarity with scripting languages such as JavaScript, Ruby, or equivalent.
  • Demonstrated experience working on cross-functional projects
  • Collaboration: Exceptional interpersonal and communication skills, with the ability to work across all levels of the organization.
  • Knowledge of Systems: Proven experience with HR and Recruiting systems, and a passion for leveraging technology to drive efficiency and innovation.

Preferred Qualifications


  • Bachelor’s degree in Computer Science, Information Systems, or equivalent work experience.
  • Working Knowledge of Workday Extend
  • Prior experience automating workflows within a middleware tool.
  • Demonstrable understanding of system access controls, audits, and compliance standards for people technologies.
  • A track record of success supporting complex HR systems in a high-growth or fast-paced environment.

#LI-REMOTEInstacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Currently, we are only hiring in the following provinces: Ontario, Alberta, British Columbia, and Nova Scotia.Offers may vary based on many factors, such as candidate experience and skills required for the role.

Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.For Canadian based candidates, the base pay ranges for a successful candidate are listed below.CAN$113,000—$126,000 CAD

Life at Instacart

Instacart (YC S12) is building the best way for people everywhere in the world to shop for groceries. Using your phone or the web, you can order groceries and have them delivered to your door in minutes. You can choose from a variety of local stores including Whole Foods, Safeway, Costco, Mariano's and many more, as well as being able to mix items from multiple stores into one order. Every day, we solve incredibly hard problems to create an experience for our customers that is nothing short of magical. We are located in San Francisco, and well-funded by some of the greatest investors in the world, like Sequoia Capital, Khosla Ventures, Andreesen Horowitz, SV Angel, and Y Combinator. Check out www.instacart.com/locations to see our delivery coverage maps.
Thrive Here & What We Value1. Collaborative Team-Focused on Customer Obsession2. Flexible Work Environment Choice3. Competitive Compensation and Benefits Package4. New Hire Equity Grant Eligibility5. Contribution to Transforming the Grocery Industry6. Innovative Technology Solutions Development (Smart Shopping Carts)
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