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Payment Operations Associate

Collective HealthLehi, Utah, United StatesOnsite

At Collective Health, we’re transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology, compassionate service, and world-class user experience design.
Come be part of the Financial Management and Payments team!  We are looking for a payment operations associate to join our amazing team. Our team simplifies healthcare administration by streamlining benefit plan payments on behalf of our clients. We prepare weekly funding summaries, monthly reporting on behalf of our clients, and we take an organized team approach to meeting payment deadlines.

What you'll do:


  • Download, review and record list-billed invoices
  • Review and record self-billed invoices
  • Prepare Funding Summary reports
  • Prepare Monthly Reporting Packages
  • Prepare Bank Reconciliations
  • Prepare Partner Reconciliations
  • Assist in implementation activities, as assigned.
  • Assist in FMP special projects, as assigned.
  • Assist in client/partner research tasks, as assigned

To be successful in this role, you'll need:


  • Bachelor's degree in Accounting, Finance, or a related field (or working on degree)
  • 0–2 years of relevant experience
  • Microsoft Excel experience is required
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work both independently and in a collaborative team environment
  • Enthusiasm for client service and new challenges
  • Passionate about building a better health insurance experience!

Pay Transparency Statement 


This is a hybrid position based out of our Lehi office, with the expectation of being in office at least two weekdays per week. #LI-hybridThe actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the hourly rate, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off. Learn more about our benefits at https://jobs.collectivehealth.com/benefits/.Lehi, UT Pay Range$21.55—$26.95 USD

Why Join Us?


  • Mission-driven culture that values innovation, collaboration, and a commitment to excellence in healthcare
  • Impactful projects that shape the future of our organization
  • Opportunities for professional development through internal mobility opportunities, mentorship programs, and courses tailored to your interests
  • Flexible work arrangements and a supportive work-life balance

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance, please contact recruiting-accommodations@collectivehealth.com.

Privacy Notice


For more information about why we need your data and how we use it, please see our privacy policy: https://collectivehealth.com/privacy-policy/.

Life at Collective Health

Collective Health is powering the employer-driven healthcare economy with The Collective Health Platform, the world's first workforce health management system. Combining four solutionshealth plan, concierge support, engagement hub, and analyticsin one complete system, we're giving employers a platform to simultaneously manage their healthcare investment and take better care of their people. With more than 120,000 members and 30 enterprise clients, Collective Health is reinventing the healthcare experience for self-funded employers and their employees across the U.S. Headquartered in San Francisco, Collective Health has more than 350 employees and an experienced leadership team from some of the country's largest technology, insurance, and healthcare companies. The company has raised $230 million from investors including NEA, Founders Fund, GV, and Sun Life. For more information, visit https://www.collectivehealth.com.
Thrive Here & What We Value* Pay Transparency Statement* Hybrid Position Based Out of Our Offices: San Francisco, CA, Plano, TX, or Lehi, UT* Equal Opportunity Employer and Value Diversity at Our Company* Commitment to Providing Support to Candidates Who Require Reasonable Accommodation During the Interview Process* Transforming healthcare experience to be empowering and trustworthy* Collaborative work environment with a focus on customer delivery and innovation* Reducing administrative lift of delivering health benefits* Empowering employees in urgent, critical decisions* Emphasis on healthy long-term partnerships* Privacy Notice for More Information About Why We Need Your Data and How We Use It
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