About Us:
RAM Industrial Services, LLC is a well-established distributor of industrial and municipal fluid handling products. We are currently seeking a driven and customer focused Inside Sales Representative specializing in pumps to join our team in the Ebensburg, PA area.
Position Overview:
The Inside Sales Representative will play a key role in supporting customers and sales staff by providing technical expertise, preparing accurate quotations, and ensuring smooth order processing. This position requires a strong understanding of pump systems and the ability to effectively communicate technical solutions to both internal and external stakeholders.
Key Responsibilities:
- Prepare quotations and follow up on orders to ensure customer satisfaction
- Size, select, and specify pumps and related equipment
- Analyze pump hydraulics to support proper application and troubleshooting
- Interpret customer specifications and recommend appropriate products
- Use application support tools to develop accurate proposals
- Provide technical support to customers and field sales personnel
- Prepare detailed equipment submittals
- Accurately process customer orders
- Maintain strong relationships with customers and manufacturers
- Adhere to and understand company policies and procedures
Qualifications:
- Bachelor’s degree preferred; relevant experience with pumps and related equipment is strongly considered
- Strong organizational skills and attention to detail
- Excellent communication skills, both verbal and written
- Proficient in Microsoft Office applications
- Self-motivated with the ability to work independently and collaboratively
- Willingness to learn and apply principles of hydraulics, pump design, and mechanical systems
- Customer service oriented and a team player
Reasonable accommodation will be made for qualified individuals with disabilities.Note: This job description outlines key responsibilities but is not all-inclusive. Additional duties may be assigned as needed.
19 To 22 (USD) Hourly
