Maintenance Director

Position Summary:

Position Responsibilities:

• Identifies maintenance needs throughout the community and buildings and courses of action to resolve.
• Responsible for the mechanical, fire and life safety, security, pool/spa, common elements and grounds.

• Supervise and direct maintenance staff.

• Troubleshoots issues with building, fitness equipment and pool, minor repairs, drywall work and replacement of lights, ballasts and filters.
• Possess knowledge and skills to perform repairs and have the ability to access appropriate use of service vendors.
• Responsible for preventative maintenance schedules including performance, scheduling, review and record keeping.
• Interacts with owners, residents and vendors in a professional and courteous manner.
• First point of contact for on-call emergencies – holidays, evenings and weekends.
• Inform General Manager of any items in need of attention.
• Inventory supplies.
• Maintain preventative maintenance program for all equipment and common elements.
• Schedule vendors and subcontractors, as needed.
• Abide by OSHA guidelines and programs. Stay current on all safety and sanitation policies and procedures that impact the Community.
• Prioritizes work orders and accomplishes tasks, as requested daily. Meets weekly with General manager to inform same of on-going activities or projects.
• Meets monthly with General manager and current Board.
• Keep track of personal progress and goals.
• Maintain scheduling flexibility, including holidays, evenings and weekends.
• Work with management to train, develop and/or identify opportunities relating to personal area of performance.
• Help foster and encourage a positive team attitude as it applies to productivity and professionalism.
• Impact owners/residents in a positive manner to ensure experiences exceed their expectations.
• Performs other related duties as directed.

Knowledge, Skills and Abilities:

• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines while being detail oriented.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a fast-paced, demanding environment.
• Ability to proficiently utilize computer programs and database systems, including Microsoft Office, internet and e-mail systems.
• Ability to interact and work positively and effectively with homeowners and staff at all levels.
• Advanced communication skills both verbal and written.
• Superior customer service & project management skills.
• Ability to work collaboratively and cooperatively within the department as well as with other departments.
• General knowledge and understanding of budget management.
• Working knowledge of plumbing, electrical, HVAC, pool maintenance, painting, dry wall, and any other maintenance skills necessary to complete work orders.

Minimum Requirements:

• High school diploma or GED and five (5) years of experience working in a maintenance role with a minimum of two (2) years of experience in a lead capacity, preferably within an HOA or property management environment.
• Valid Driver’s License.

Physical Demands & Work Environment:

• Works indoors and outdoors. 
• Requires physical ability to stand for long periods, climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, seeing, repetitive motions, climb stairs/ladders, squat, and bend.
• Ability to stand and walk for extended periods of time, in crowded areas and in confined spaces.
• Ability to work on uneven surfaces, in hot, cold and wet conditions, climb and stand on ladders.
• Ability to lift more than 25 pounds.
• Able to handle various manual and power tools. 
• May work independently or as part of a team.