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Data Specialist, Operations Services

Restaurant365Mexico City, MexicoOnsite
As an Operations Services Data Specialist, you will play a critical role in assisting the Managed Services Operations team by promoting data integrity, creating and maintaining customer inventory and recipe records, and supporting day-to-day operations within the Restaurant365 software platform. This position will allow you to take on essential operational tasks to help ensure that processes run smoothly and efficiently. You will work closely with the Manager of Operations Data and contribute to the overall success of our customers’ operational data. 

How you'll add value:


  • Assist in maintaining the accuracy and integrity of customer inventory and recipe records in Restaurant365. 
  • Support the creation and maintenance of regular data checks and updates in alignment with established processes and source documentation. 
  • Perform routine data entry and updates to ensure customer data remains current and accurate. 
  • Help to create and update process documents and flowcharts for operational tasks. 
  • Track routine metrics related to data accuracy and performance. 
  • Assist with monitoring and managing support tickets related to data maintenance with guidance from the Operations Data Manager.
  • Contribute to a positive working environment through collaboration and proactive communication among team members and with Operations Data Manager.
  • Expand service options to support Ops Team and end users.
  • Perform other duties as assigned to support the Managed Services team. 
  • Other duties as assigned. 

What you'll need to be successful in this role:


  • 1+ years of experience in the restaurant, hospitality, or related sectors, or a strong willingness to learn quickly. 
  • Strong proficiency with Microsoft Office, especially Outlook and Excel. 
  • Strong attention to detail and commitment to maintaining high data accuracy. 
  • Ability to manage time effectively and handle multiple tasks simultaneously. 
  • Clear and professional communication skills, both written and verbal; English. 
  • Eagerness to learn and develop within a fast-paced team environment. 
  • Preferred Qualifications

  • Familiarity with inventory software. 

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Life at Restaurant365

Restaurant365 is a cloud-based all-inclusive back office solution that combines key restaurant modules with an integrated accounting backbone. Restaurant365 was founded by an experienced team of software veterans committed to developing an accounting, back office, and reporting tool - specifically for restaurants - that scales and positions restaurant concepts for growth. The platform is mobile and runs on both PC and Mac. The connectors, import functions, and Open APIs truly enable Restaurant365 to "talk"​ with other systems including POS providers, payroll processors, vendors, and banks. Restaurant365 recently closed $88 million in Series C funding, bringing the total minority investment by Bessemer Venture Partners, ICONIQ Capital, and Tiger Global Management to $140 million, to support the company's vision of providing the best technology to the restaurant industry. With offices in Irvine, CA, and Austin, TX, Restaurant365 truly ties the restaurant industry together with complete restaurant management software.
Thrive Here & What We Value**Company Overview:**Restaurant365, a leading provider of cloud-based solutions for the restaurant industry, prides itself on empowering team members to produce topnotch results while elevating their skills. Our mission is to constantly evolve and improve, ensuring we remain "Best in Class" by prioritizing customer satisfaction, equitable pay practices, and a collaborative work environment.**Our Core Values:**1. **Customer Satisfaction & Retention:** We believe that our success is directly tied to the happiness of our customers. Our team works tirelessly to provide exceptional service and memorable dining experiences for every guest who walks through our doors.2. **Equitable Pay Practices:** At Restaurant365, we are committed to providing fair compensation for all employees while maintaining transparency in our pay practices. We believe that a motivated team is the key to achinas success and growth.
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