About Zipline
Do you want to change the world? Zipline uses drones to deliver critical and lifesaving medicine to thousands of hospitals serving millions of people in multiple countries. Our mission is to provide every human on Earth with instant access to vital medical supplies. Join Zipline and help us make this a reality for billions of people.
About the Role
As a Quality Engineer on our manufacturing quality team, you will ensure every vehicle leaving the line meets Zipline’s high-performance standards. You will drive the disposition of inspection findings and non conformances, lead root-cause analyses, and implement corrective actions to boost yield and production rates. You’ll define and document inspection plans, rework procedures, and supplier feedback, partnering with cross-functional teams to close quality gaps.
What You’ll Do
- Serve as the first line of defense for part and vehicle performance: review and disposition discrepancies coming from all production processes: from receiving inspections to system end-of-line tests
- Lead root-cause analyses on one-off and recurring quality issues, driving corrective-action plans through to closure
- Collaborate with Supplier Industrialization to provide actionable feedback, qualify new vendors, and improve incoming part quality
- Define and document inspection plans, acceptance criteria, and rework procedures for common failures in mechanical, electrical, and composite systems
- Partner with Test and EOL Engineers to iterate on test-station designs, refine protocols, and streamline data capture
- Occasionally execute hands-on inspections or audits to validate new procedures and train Quality Technicians
- Analyze quality data and key performance indicators (KPIs) to identify trends, generate insights, and recommend process improvements
- Own change-control and revision of quality documentation—SOPs, work instructions, and technical drawings—to ensure current best practices are followed
What You’ll Bring
- 5+ years in quality engineering, supplier development engineering, or equivalent roles within complex manufacturing environments
- Demonstrated expertise in root-cause analysis tools (5-Why, Fishbone, FMEA), control plan development, and corrective-action frameworks (8D, CAPA)
- Strong technical writing skills: able to craft clear inspection plans, work instructions, and supplier feedback reports
- Hands-on understanding of mechanical, electrical, and/or composite inspection techniques, plus familiarity with GD&T
- Experience partnering with suppliers on quality improvement and industrialization activities
- Excellent collaboration skills: able to influence across Engineering, Production, Procurement, and Supplier teams
- Continuous-improvement orientation with a track record of driving cycle-time reductions or yield improvements
- Experience using and navigating work tracking software such as Jira, and ERP systems such as Odoo
Other Requirements
- Ability to lift and move up to 25 lbs and stand for extended periods during inspection runs
- Willingness to wear necessary personal protective equipment (PPE) and adhere to clean‑room or lab protocols when required
- Flexibility to support multiple shift schedules or overtime during high‑volume receiving periods
What Else You Need To Know
Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!
