Sales Engineering Manager, Enterprise
Location:
Toronto, ON | Ottawa, ON | Hybrid
Department:
Sales Engineering
Reports To:
Rémy Gostiaux | Director of Sales Engineering
Type:
Permanent | Full-Time
About Solink
At Solink, our mission is to safeguard what matters most. We provide businesses with the tools to know sooner and act faster by transforming video security into real-time operational insights.Our cloud-based platform integrates seamlessly with your existing cameras and systems, turning them into intelligent sensors that detect and interpret key moments. This empowers teams to make data-driven decisions, enhance security, and improve operational efficiency.Trusted by over 30,000 locations across 32+ countries - including brands like McDonald’s and JYSK - Solink delivers clarity when it counts.
Our solutions help businesses reduce shrink, optimize performance, and respond proactively to potential threats.We're growing rapidly, earning industry recognition, and scaling with purpose. We’ve been recognized by Deloitte’s Fast 50™ and Fast 500™, Business Intelligence Group, and as one of Ottawa’s Best Places to Work. And we’re just getting started!
The Role
As a Sales Engineering Manager, you’ll play a hands-on role in solving meaningful problems, driving outcomes, and contributing directly to Solink’s growth. You'll collaborate across teams and be trusted to take ownership - because we believe great ideas come from everywhere.This is an opportunity for someone who’s energized by challenge, fast learning, and making a real impact.
What You’ll Do
- Lead, coach, and develop a high-performing team of Enterprise, Commercial, and International Sales Engineers through weekly 1:1s, structured feedback, ongoing coaching, and performance tracking.
- Partner closely with Enterprise Sales Leadership and AEs to refine discovery processes, solution design, and demo delivery, ensuring SE engagement drives revenue, deal velocity, and quality.
- Assist the SE team by reviewing and approving technical scopes of work for complex deployments, safeguarding feasibility and customer success.
- Host weekly team syncs, facilitate knowledge sharing, and provide ad-hoc strategic support on high-value opportunities.
- Act as a technical escalation point for strategic deals and cross-functional blockers, collaborating with Product, Deployment, and Support to resolve challenges.
- Define, refine, and implement scalable SE processes tailored to the unique needs of Enterprise, Commercial, and International segments.
- Foster deep vertical alignment and consultative engagement across diverse industries, adapting strategies to varied sales cycles and decision-making structures.
What You Bring
Must-Have:
- Proven track record of leadership in a pre-sales environment, with a minimum of 2 years managing Enterprise SEs or equivalent technical sales teams.
- Over 5 years of Enterprise Sales Engineering or Solutions Architecture experience in a SaaS environment, influencing complex deals through consultative technical engagement.
- Strong ability to translate complex technical capabilities into clear business value for both executive and technical audiences.
- Exceptional communication skills, with the ability to influence without formal authority and build strong cross-functional relationships.
- Customer-first mindset, balancing technical precision with commercial outcomes.
Nice-to-Have:
- Experience in the security, video surveillance, loss prevention, or POS technology sectors.
- Background in scale-up or high-growth companies, with demonstrated success in building processes for scalability.
- Familiarity with Salesforce, JIRA, Google Workspace, and Slack in a sales engineering context.
- Exposure to international markets and multi-vertical sales motions.
Security Requirements
- Candidates must undergo a criminal records check upon hire;
- Be a Canadian Citizen (dual citizens included), or eligible to work in Canada;
- Be willing to comply with Solink’s own security policies and standards.
Our Values
We do things the Solink way:
- Act with URGENCY – Our customers move fast, so we do too.
- Deliver with QUALITY – We sweat the details and hold a high bar.
- Win with TEAM – No egos. Just outcomes, built together.
- Lead with TRUST – We earn it through clarity, consistency, and care.
These aren’t just words—they shape how we hire, lead, and grow.
Why Solink?
We’re not just building tech - we’re building a place where great people do great work.
- Clarity and trust: Where the role allows, we support flexibility in how and where work gets done - and we’re upfront about what’s required.
- Meaningful equity: Every full-time, permanent employee has a stake in our growth.
- Comprehensive benefits: Fully paid health & dental (no waiting period) + $500 health spending account.
- Wellness support: Monthly reimbursement for fitness, wellness, or mental health programs.
- Growth through merit: Advancement is based on contribution, initiative, and the ability to raise the bar - together.
- Candid culture: Clear expectations, honest feedback, and no politics.
- Social connection: From So-learns to Solink-o and So-lunches, we stay connected in ways that actually feel fun.
What to Expect from the Hiring Process
We respect your time and value transparency. Here’s a general idea of what to expect:Please note: this is subject to change at any point in the recruitment process based on the needs of the business.
Intro Call with our Talent Team (45 minutes)Interview with the Hiring Manager (60 minutes)Final Interview with our C-Suite Panel / Assessment (60 minutes)Offer & Onboarding 🎉How to Apply
Submit your resume and a short cover letter via our [Careers Page]. Let us know what excites you about this role, and how you’d help move Solink forward.
Solink is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive workplace. If you require accommodation during the selection process, please let us know.
