JobTitle:DrayageDispatcher
Location:
City ofIndustry,CA
Reports
To:
OperationsManagerWeare seekingahighlyorganizedandproactiveDrayageDispatchertosupportandenhanceour daily operations.
Position Summary:
TheDrayageDispatcherisresponsibleforplanning,dispatching,andoverseeingtheday- to-dayactivitiesofourCDLdriverteam.Thisroleensuresthetimelypickupanddeliveryof containers,activelycoordinateswithportterminals,andusesloadboardstosupplement freightvolumewithprofitableoutbound/inboundopportunities.Theidealcandidateis highlyresourceful,knowledgeableinportoperations,andexperiencedindispatching withinthedrayageorintermodalsector.
Key Responsibilities:
- DailyDispatch Planning:
- Createandmanagedispatchschedulesbasedondriveravailability,container status, customer commitments, and appointment windows.
- TerminalCoordination:
- Communicatewithportterminals,containeryards,andmarineterminals(including viaPierPass,eModal,troubletickets,andholds)toensuresmoothcontainer movements.
- Load Board Management:
- Searchfor,evaluate,andbookprofitableloadsfromplatformssuchas
- Truckstop.com andDAT tosupplementportworkandmaximizedriverproductivity.
- Labor Efficiency GCostControl:
- Strategicallyassignloadsandroutestominimizewaittime,emptymiles,and overtimewhilemaximizingassetutilizationandrevenuepertruck.
- Real-TimeTroubleshooting:
- Proactivelyaddressdelays,equipmentissues,portcongestion,anddriverconcerns as they arise throughout the day.
- DriverCommunication:
- MaintainactivecommunicationwithCDLdrivers,providingreal-timeinstructions, updates, and guidance to keep operations on track.
- System G Record Management:
- Utilizetransportationmanagementsystems(TMS),portportals,andinternaltoolsto track shipments, update statuses, and maintain accurate records.
- ComplianceGSafetyMonitoring:
- EnsuredriverschedulescomplywithDOThours-of-serviceregulationsandall company safety policies.
- SupportCustomer Service:
- Collaboratewithinternalteamstoprovideshipmentupdatesandresolveservice issues affecting customers.
- AuditofLogsG Paperwork:
- Auditdriverelectroniclogsandtripdocumentationregularlytoensureaccuracy, compliance with HOS rules, and company standards.
- BillingG Documentation:
- Reviewandprocesscompletedloadsforbillingbyverifyingdriverpaperwork,BOLs, PODs, and container/trip details.
Ǫualifications:
- 2+yearsofexperienceindrayage,intermodal,ortruckingdispatch(portexperience inSouthernCaliforniastronglypreferred)
- ProficientinusingTruckstop.com,DAT,andotherloadboardstofindandbook profitable freight
- FamiliarwithPierPass,eModal,containeravailabilitysystems,andSouthern California terminal operations
- StrongknowledgeofDOTcompliance,driverhours-of-service,anddispatch procedures
- Excellentcommunicationanddecision-makingskillsinafast-pacedenvironment
- Detail-oriented,withstrongorganizationalandproblem-solvingabilities
- ComfortableusingMicrosoftExcel,TMSplatforms,andonlinefreighttools
- Bilingual(English/Spanish)preferredbutnotrequired
WorkEnvironment:
- On-sitepositionbasedinCityofIndustry,CA
- Monday–Friday,full-time
- Tentativeschedule–SubjecttoOperationalNeeds(requiredtobeonduty until all drivers are done)
- Monday 7am-4pm
- Tuesday,11am-8pm
- Wednesday7am-4pm
- Thursday7am-4pm
- Friday11am-8pm
- Occasionalafter-hourssupportmayberequiredduetoport-relateddelaysorurgent freight needs
Benefits:
- Comprehensive Health Care
- 401k with Generous Matching Contributions
- PTO: Enjoy Two Weeks Off in Your First Year!
- Celebrate with 11 Paid Holidays Annually
- Flexible Spending Accounts and Supplemental Benefits
- Employee Assistance Programs (EAP) for your well-being
Equal Opportunity Employer: Women/Veterans/Minorities/Disabled
